Still getting emails from blocked sender

Anonymous
2013-08-06T10:52:17+00:00

I keep getting spam emails from the same senders even though I've already blocked their domains, as well as all of the other email addresses/domains that were found in the message sources. 

  • WHY am I still receiving messages from domains that are blocked??
  • Why is there no option to simply block a sender's I.P. address?

All of the spam I receive comes from the same 3 or 4 I.P. addresses, but they have tons of domains at their disposal to spam people with.

I don't want to resort to creating a new 'rule' every time these idiots come up with a new domain to send their spam from. So before you suggest that I create a new rule for each and every one of these email addresses, my response to that is NO. I shouldn't have to. Aside from the fact that doing such a thing would be far too time-consuming, when I block someone, I expect my email provider to perform that function properly and without fail.

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-08-26T05:08:24+00:00

Hi,

Thank you for the information you have provided.

I have made some adjustment on your account. If the issue still persist, please get back to us and let us know the outcome of the issue.

Your cooperation on this matter will be highly appreciated.

Thanks!

Was this answer helpful?

100+ people found this answer helpful.
0 comments

118 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2016-07-05T14:49:04+00:00

    If you are seeing email in your Inbox that appears to come from an address you've put into the Blocked Senders list, then the address you added to the list isn't matching the address in the message.

    If you have the junk filter set to exclusive, no message from any address not in your Contacts or your Safe Senders list should be able to make it to your Inbox. They should be appearing in your Junk/Junk E-mail folder. Are you saying that the messages are arriving in your Inbox?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-07-05T14:16:20+00:00

    I have the same problem. Can you please help?

    I've also tried this: 

    • On your inbox, click the gear icon and selectMore mail settings on the drop down list.
    • Under Preventing junk email, click Filters and reporting.
    • Under Choose a junk e-mail filter, choose Exclusive and then click Save.

    Was this answer helpful?

    0 comments
  3. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2016-06-09T02:41:29+00:00

    In between 2013 when the message you quoted was written and about a year ago, "More mail settings" became the word "Options".

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-06-08T20:21:43+00:00

    I've completed this step and I am still receiving blocked emails. What can be done to stop this?

    Was this answer helpful?

    0 comments