Managing personal Outlook.com account settings, security, and privacy
Hi Deanna,
As I understand that you are unable to access your Microsoft account. I'd be glad to assist you with this issue.
Please provide us certain information to narrow down the issue:
- Which browser you use?
- What exactly happens when you sign in to Microsoft account?
- Did you make any changes prior to the issue?
Try the link below to sign in to Microsoft account and check if it takes you to your Outlook.com email page.
If the issue persist I would suggest you to check with different browser.
Post back with result so that we can assist you further.