This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)
Language is set to English UK.
The font keeps changing when I send an email.
No matter what font and size I use this problem occurs.
I type an email and it looks fine and then I send it.
However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.
If I paste anything from a Word Document, the problem is even worse.
I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.
I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.
I have used Google Chrome browser - same problem.
Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.
Is anyone aware of this problem please and any potential solutions.
Thank you.
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi All
I also have the same problem.
This issue has been going on for well over a year but the peoplers just don't seem to get it! This is definitely a software glitch and about time Microsoft resolved it.....
Hello,
Thank you for posting to the Microsoft community.
We're sorry for the inconvenience the you're going through the same thing (that fonts keep on changing when you are composing emails) As previously mentioned, Microsoft is aware that some users where having issue of font keep on changing when composing an email. We apologize for the inconvenience this matter has caused you. Please be informed that our Product Group is working on a fix. There is no ETA for this.
Thank you
The font does NOT keep changing when composing. It changes AFTER it is sent.
The font does NOT keep changing when composing. It changes AFTER it is sent.
Grand808, my font DOES changing when composing. Sometimes even mid-word!!
My apologies Tina
Mine was the very first post on this subject. It has obviously got worse since then. I still use Outlook but access it via Windows Live Mail. This isn't very good when you consider that Outlook.com should have been a flagship product. I now doubt that Microsoft are taking this matter seriously.