Outlook.com Font keeps changing

Anonymous
2013-04-19T20:04:03+00:00

I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)

Language is set to English UK.

The font keeps changing when I send an email.

No matter what font and size I use this problem occurs.

I type an email and it looks fine and then I send it.

However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.

If I paste anything from a Word Document, the problem is even worse.

I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.

I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.

I have used Google Chrome browser - same problem.

Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.

Is anyone aware of this problem please and any potential solutions.

Thank you.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2013-04-26T10:47:08+00:00

    I was able to fix the problem by downloading the current version of Silverlight. :)

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  2. Anonymous
    2013-04-26T12:27:35+00:00

    Many thanks.

    I will reinstall Silverlight again and see if this does the trick.

    It never happens with other webmail services, so it may be peculiar to Microsoft

    software issues.

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  3. Anonymous
    2013-04-27T07:02:09+00:00

    Re installed Silverlight.

    However, after a few uses the problem re-occurred.

    Will stop using web mail and use a desktop client until the matter gets resolved.

    Thanks however - for help thus far.

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  4. Anonymous
    2013-04-27T08:11:24+00:00

    yeah, after I posted that all was well, it re-occurred with me too.

    I've been reading many posts with this problem. you would think that this

    would be resolved by now but alas, no. :(

    unfortunately, i have to deal with it because all my employers know me by my email address.

    is there a way to keep my address and NOT use Outlook?

    if so, please fill me in.

    many thanks

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  5. Anonymous
    2013-04-27T08:46:24+00:00

    Yes - I have set both Windows Live Mail and eM Client (v.5) to handle all Outlook.com Mail.

    It works perfectly.

    I imagine you can use any desktop email client.

    I will 'dig around' and send you the pop and smtp settings etc.

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