Outlook.com Font keeps changing

Anonymous
2013-04-19T20:04:03+00:00

I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)

Language is set to English UK.

The font keeps changing when I send an email.

No matter what font and size I use this problem occurs.

I type an email and it looks fine and then I send it.

However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.

If I paste anything from a Word Document, the problem is even worse.

I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.

I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.

I have used Google Chrome browser - same problem.

Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.

Is anyone aware of this problem please and any potential solutions.

Thank you.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2015-08-23T19:53:00+00:00

    Thanks for the reply.  You're right  there doesn't seem to be much interest in this from Microsoft (hello? anybody out there?).  I think I might have to move to Gmail - which actually is a pity since there's a lot I like, and am used to, in the outlook.com features. I use the calendar, OneDrive, OneNote Online etc and have got used to the layouts.  But randomly changing font is not acceptable.

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  2. Anonymous
    2015-08-23T23:36:22+00:00

    I've been dealing with this **** for SO LONG it seems that either only a handful of people raised this issue which seems bizarre or that not too many people still use hotmail. 

    to switch an email address for me would be disastrous. for my business and my friends/family.

    I would love to get a hold of someone at Outlook, send them an original email and explain to them that the email was sent with ONLY ONE FONT SIZE IN BLACK. because when they get my email and see some lines that are tiny and/or light grey and HUGE ones in black , they will know the frustration that we all face.

    why are they sweeping this under the rug?

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  3. Anonymous
    2015-08-24T14:05:19+00:00

    Is it a problem only experienced by those using old hotmail addresses? I had understood that people using outlook.com addresses came across this issue too.

    It has also been suggested to me that the combination of outlook.com with safari/mac is an inherently unhappy one, i.e. that it is an issue restricted to strange people like me who use a mac but would like to continue using outlook.com for email.

    Whatever it seems like a solvable issue given the will.   I can't go on with it as it is though much longer.

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  4. Anonymous
    2015-08-24T14:46:52+00:00

    I had no problems until hotmail changed to outlook. I use a mac only and chrome.

    I just looked at this thread and my first comment on this was in April of 2013. 

    Does anybody from Microsoft even look at this feed?

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  5. Anonymous
    2015-08-24T15:09:48+00:00

    Here it is almost September, 2015. My last post on this was October 2014. I'm still having the problem; currently using Firefox on a Dell...!

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