Outlook.com Font keeps changing

Hi Grand808,

We apologize for the delayed response. Let me help you with your concern regarding your formatting in your emails. There is a possibility that you change the "Message font" settings for your outgoing message. If you want to change the font size of your outgoing message, please follow the steps below.

1. Login to your account.
2. Click the cog or gear icon.
3. Click more mail settings.
4. Under Writing email, click Message font and signature
5. Under Message font, you can now choose which font you'd like to start off with when you write a new message.

If you have any question or clarification, don't hesitate to ask. 

Thanks!

Hi Grand808,

 

We apologize for the delayed response. Let me help you with your concern regarding your formatting in your emails. There is a possibility that you change the "Message font" settings for your outgoing message. If you want to change the font size of your outgoing message, please follow the steps below.

 

1. Login to your account.
2. Click the cog or gear icon.
3. Click more mail settings.
4. Under Writing email, click Message font and signature
5. Under Message font, you can now choose which font you'd like to start off with when you write a new message.

 

If you have any question or clarification, don't hesitate to ask. 

 

Thanks!

Thank you but this does not address the problem. I have done all this but it makes no difference.

The selected and saved font just won't hold.

I have explained all this in my original question.

Even when it does and I manage to send the email - the font  often alters itself in the 'sent items' and on the computer of the recipient.

It gives the distinct impression of being some sort of a 'bug'.

I'm having the same EXACT problem. My hotmail account recently switched to Outlook

and when I type a message and send it, I notice that the font on one line will be small and the next line the font is big. This has to be fixed soon!!! I recently sent an email to my employer and it was very embarrassing to see her name in big type while other parts of the email the font was regular.

Hi Grand808 and potterbrain,

We apologize for inconvenience that you are experiencing right now. Let me assit you with your concern. We understand that you're unable to set your preferred Font settings. As a workaround, you can highlight your email and changed it to your preferred Font settings.

For initial troubleshooting step, we advise that you optimize your browser to make sure that it is not causing the issue.

Optimize your browser

Please also make sure that the browser you are using is up to date. To know the list of the supported browsers by Outlook.com, you can check the article below:

Which browsers are supported by SkyDrive, People and Outlook.com?

If you are still encountering this issue, we are requesting you to provide us a screenshot of your saved Font settings and a screenshot of your compose box page where the font is still not changed.

I have created a private message where you can upload the screenshots of this issue. You may refer to the private message area or you need to click the notification that states “You have a private reply to this message. Click here to read it on our secure private messages section.", be sure that you are signed in to view my message.

Thank you.

I have already done all of this but to no avail.

I thought I had explained all this from the start.

Outlook.com is a Microsoft product and as such should not be vulnerable to these

problems using up to date other Microsoft products.

It doesn't happen with other webmail - say Yahoo, G Mai,l GMX etc. only with Microsoft.com. It never happened with Hotmail either.

There is obviously something amiss with the new Microsoft.com product.

Various forums on the internet are full of such comments.

Thank you