Outlook.com Font keeps changing

Anonymous
2013-04-19T20:04:03+00:00

I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)

Language is set to English UK.

The font keeps changing when I send an email.

No matter what font and size I use this problem occurs.

I type an email and it looks fine and then I send it.

However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.

If I paste anything from a Word Document, the problem is even worse.

I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.

I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.

I have used Google Chrome browser - same problem.

Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.

Is anyone aware of this problem please and any potential solutions.

Thank you.

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-08-25T11:42:47+00:00

    I would vote for it but I couldn't find your suggestion on that link.

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  2. Anonymous
    2015-08-24T17:52:32+00:00

    I'm using Firefox too, and I am also experiencing the issue. I created a UserVoice suggestion that includes a link to this thread.

    https://outlook.uservoice.com/forums/284136-outlook-com/suggestions/9468558-outlook-com-font-keeps-changing

    If enough people vote for it, perhaps Microsoft will take a look at it.

    EDIT: Darn it, Microsoft deleted my suggestion!

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  3. Anonymous
    2015-08-24T16:19:48+00:00

    if there's no logical fix, then i'm just going to have to tell my 900 contacts i have a new email, change all my business cards, letterheads, etc.

    what's the next best alternative?

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  4. Anonymous
    2015-08-24T15:09:48+00:00

    Here it is almost September, 2015. My last post on this was October 2014. I'm still having the problem; currently using Firefox on a Dell...!

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  5. Anonymous
    2015-08-24T14:46:52+00:00

    I had no problems until hotmail changed to outlook. I use a mac only and chrome.

    I just looked at this thread and my first comment on this was in April of 2013. 

    Does anybody from Microsoft even look at this feed?

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