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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)
Language is set to English UK.
The font keeps changing when I send an email.
No matter what font and size I use this problem occurs.
I type an email and it looks fine and then I send it.
However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.
If I paste anything from a Word Document, the problem is even worse.
I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.
I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.
I have used Google Chrome browser - same problem.
Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.
Is anyone aware of this problem please and any potential solutions.
Thank you.
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This problem is still unsolved since 2013! Microsoft, can someone help?!
It looks unprofessional. It does not matter which browser we use, because it happens at all of them.
Again THE problem:
Thanks:-)
Hello MS. Anybody out there? Marco_Mi's advice (form 2013) has never worked for me. What ever font I use while composing an email the recipient often receives random size changes. I have given up using hotmail/outlook for any business-related communication as it just looks too unprofessional. Which is a pity because there is a lot about the outlook.com platform that I like.
This answer does not work for me. Whatever Font I choose and save it does not keep it when I write an email. It keeps going back to size 8. I am using windows 8.1 and would like to write emails in size 12. Thank you
Now I'm seeing a new problem: When I start typing my e-mail, it's not in the font I chose, but instead Calibri. Is anyone else experiencing this issue?
EDIT: I almost forgot to mention that once I click in the subject line, then back in the body of the e-mail, the problem goes away.
that is the problem. we select the font we want....type the whole email....send it and the font id DIFFERENT! that is what we have all been trying to tell Outlook and Microsoft for a VERY long time now. Most of us have just given up I think.