Outlook.com Font keeps changing

Anonymous
2013-04-19T20:04:03+00:00

I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)

Language is set to English UK.

The font keeps changing when I send an email.

No matter what font and size I use this problem occurs.

I type an email and it looks fine and then I send it.

However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.

If I paste anything from a Word Document, the problem is even worse.

I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.

I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.

I have used Google Chrome browser - same problem.

Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.

Is anyone aware of this problem please and any potential solutions.

Thank you.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2016-10-23T17:58:22+00:00

    Hi Tina,

    Please check the article about Change the default font or text color for email messages for your reference.

    Provide us an update on the progress of your concern.

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  2. Anonymous
    2016-10-18T17:37:49+00:00

    When I click on the gear in my Outlook email, I do not get these things to from which to choose. I can choose a color for the layout, I can choose where I want the reading pane, and then I can select

    Manage Rules

    Manage Categories

    Options

    Help

    Feedback

    If I select Options, under Writing email, I can choose Formatting, font and signature. I then select the font, size and color I want, click save and go back to writing my email. But halfway through the body of my message, the font defaults back to Calibri and the smaller default size. This will happen sometimes in the middle of a sentence!

    Potterbrain's suggestion of selecting all once you have completed your message, then changing the font, size and color to your preferences seem to help. But I still occasionally get friends telling me my message has come through in a mixture of fonts and sizes. C'mon, Billy Gates, surely you can fix a simple problem like this???

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  3. Anonymous
    2016-10-18T11:00:37+00:00

    Hi Denise,

    I hope this is going to help you.  When in your Outlook click on the Gear (top right) then click on MAIL, LAYOUT, MESSAGE FORMAT and keep it in HTML and make your changes.

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  4. Anonymous
    2016-10-18T08:35:20+00:00

    Hello everyone,

    I'm having a problem with changing fonts in Outlook 2013. I change it daily and it drives me crazy. I set it to Verdana 11, black, for example and if I shut my PC or close my Outlook, it keeps changing back to Calibri 12 and blue ! I'm having Win 8, and everyone in my company have the problem since they switched to Outlook 2013 from Outlook 2010. Does anybody know where the problem is ? 

    Thanks,

    Denise

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  5. Anonymous
    2016-07-10T20:06:45+00:00

    Equally useful workaround.  Go elsewhere for email.

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