Outlook.com Font keeps changing

Anonymous

I am using Outlook.com on Windows 7 (SP1) and IE10 (with latest update.)

Language is set to English UK.

The font keeps changing when I send an email.

No matter what font and size I use this problem occurs.

I type an email and it looks fine and then I send it.

However, when I see it in the sent folder, the font on some lines or paragraphs has changed - normally to a smaller size.

If I paste anything from a Word Document, the problem is even worse.

I have sent myself emails from Outlook.com using another account and email client to receive them and the emails look terrible and very unprofessional.

I have tried every solution suggested on the internet clear IE temporary files etc. uninstall Silverlight - but to no avail.

I have used Google Chrome browser - same problem.

Until I can resolve this, I am using eM Client software to send and received my outlook.com emails.

Is anyone aware of this problem please and any potential solutions.

Thank you.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

93 answers

Anonymous

2014-11-13T08:02:15+00:00

I have the same problem with font sizes changing at will - tried all the suggestions I found on various forums regarding the problem - if your product team is working on this, they're not working very hard, are they.

It is now November 2014, the ridiculous problem with the font size persists and although this will be a schlepp, I have no other choice and will change to Gmail or some such. Because it is SO EMBARRASSING when you send an email which looks like it's been written by a 2-year old playing around with font-sizes.

On the upside: I thought pathetic, service delivery was unique to Africa (where I live). It pleases me to know that this is not the case.
Was this answer helpful?

0 comments No comments
Anonymous

2014-10-27T16:25:13+00:00

I use Firefox and Windows 7 on my home desktop computer, and it drives me up the wall. I just spent 6 months at my mother-in-law's using Firefox and Windows 7 and it doesn't happen there. Why would there be any difference?

I agree with your opinion.
Was this answer helpful?

0 comments No comments
Anonymous

2014-10-27T08:00:01+00:00

I too, have been having this problem for over a year and it is interesting to note that it was first reported on this forum nearly 18 MONTHS ago. How long do Microsoft need to fix such a problem???

It is very unprofessional to leave users in the lurch over such a long outstanding issue .I use IE and Windows 7
Was this answer helpful?

0 comments No comments
Anonymous

2014-09-21T17:30:20+00:00

Back in June, I made note of the fact that the problem didn't happen on my mother-in-law's computer. It is a Dell running Windows 7, and I use Firefox.

I also don't seem to have the problem on my husband's Toshiba laptop, Window's 7, using Explorer.

I will be heading back home soon to my computer, also a Dell, running Windows 7, where I use Firefox, and then *I will be again losing my mind, because my computer is where I have the problem.*Sigh.

Hi Tina;

I run both a toshiba and a dell and an HP and it now happens on all of them. So, not the computer. Definitely a bug in Outlook. don't get discouraged. From the thread seems to be on Firefox, IE, and just about every other browser so don't worry---not your system(s).:)
Was this answer helpful?

0 comments No comments
Anonymous

2014-09-21T16:42:37+00:00

Back in June, I made note of the fact that the problem didn't happen on my mother-in-law's computer. It is a Dell running Windows 7, and I use Firefox.

I also don't seem to have the problem on my husband's Toshiba laptop, Window's 7, using Explorer.

I will be heading back home soon to my computer, also a Dell, running Windows 7, where I use Firefox, and then *I will be again losing my mind, because my computer is where I have the problem.*Sigh.
Was this answer helpful?

0 comments No comments