Outlook.com Font keeps changing

yeah, after I posted that all was well, it re-occurred with me too.

I've been reading many posts with this problem. you would think that this

would be resolved by now but alas, no. :(

unfortunately, i have to deal with it because all my employers know me by my email address.

is there a way to keep my address and NOT use Outlook?

if so, please fill me in.

many thanks

I agree with all of you.  I have contacted Microsoft so many times and they never help with this. The font change is extrememly annoying. we have folks who are visually impaired and we need to set and maintain a different and larger font.  At this point I am seriously considering dropping all of our MSN/OUtlook accounts.  Does anyone know how to get Microsoft/Outlook to pay attention? Ot have the ygotten so big they no longer listen to the users?

Hi,

Welcome to Microsoft community and thank you for bringing this issue to our attention.

We understand that you're having issue with font changing when sending the message. In regards to that we need to ask a few questions to have a better understanding of the issue.

* Does the issue happen to all of your contacts? or to a particular contacts only?

* Does the issue happen using another browser?

* Does the issue happen using different computers?

We also need screenshot of your account interface while you are composing email message and the message that we're sent to see the difference.

I created a private message for you where you can put the screenshot asked and for the steps on how to gather and upload the screenshot.

Pleas make sure you are sign in to view the message.

Thank you

Hi all,

Just wanted to chime in and say that I have also been having this problem for some time. Extremely frustrating as the change in text size does not appear until the message has already been sent (i.e. it looks fine before you hit 'send').

Seeing as we have still not seen a fix for this issue, I am seriously considering migrating to another email service.

Hi Chappy Hills,

Welcome to Microsoft Community forum.

I know that you're having an issue in changing the font size when creating an email after you've followed the steps provided by previous agent. Let me help you with this.

To be able to verify if the issue still persist, kindly send a test email to your own account and check if the font size have changed. If not, we would like you to provide us a screenshot of your font settings, when creating an email and the test email showing that the font size did not change from the default size.

Please provide the information needed on the private message. Please sign in to Microsoft Community to be able to view the private message area.

Note: To view the secure private section, you'll need to be signed in and click on the notification (which can be found at the top of the thread) that states "*You have a private reply to this message. Click here to read it on our secure private message section."*or by clicking the "Private Messages" tab.

We'll be waiting for your response.

Thank you.

I have tried this solution many  times. The font continues to change back to size 12 after I have set it for size 16 or 20. The problem does not get corrected with your solution.