"Something went wrong and we can't sign you in right now. Please try again later."

Anonymous
2012-10-25T03:12:27+00:00

When I attempt to login to Outlook, the following is displayed: 

"Something went wrong and we can't sign you in right now. Please try again later."

I have been unable to login for several days now. I have tried to login on many different computers and browsers. Please advise.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

109 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2013-01-08T22:12:11+00:00

    I am unabale to sign in with Microsoft outlook.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-01-09T06:06:36+00:00

    Here are the standard excuses that Microsoft is giving for the latest hotmail/outlook outage ...

    It's possible that your account's server is undergoing maintenance, that's why you're encountering sign in problems....

    Maintenance on Microsoft Hotmail services should not last beyond 4 hours, but there have been some issues that have exceeded this time frame and the Microsoft Hotmail Team is actively working to resolve the long maintenance times....

    I also suggest that you optimize your browser....

    Moderators:

    The above is NOT AN ANSWER .... it is standard scripted text re-used over and over to explain EVERY OUTAGE. It is an insult to your customer's intelligence!!!!! Hot spares can easily be used to offload accounts so that customers are not impacted by maintenance. The use of hot spares is STANDARD PRACTICE .... so please do not insult us by saying that the EIGHT HOUR outage was caused by "maintenance".

    The outage was more than EIGHT HOURS .... this is UNACCEPTABLE!!!!

    Your customers deserve answers to these questions:1. What caused the outage?2. Why did it take so long to fix the problem?3. What steps are being taken by Microsoft to insure that this problem does not re-occur.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-01-12T00:46:42+00:00

    Hi Everyone,

    We are very sorry for the inconvenience. We are glad to inform you that the issue has been fixed. You can check this link for more details.

    Let us know in case you are still encountering issues so we can provide assistance.

    Thanks.

    Johan

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-01-15T17:29:02+00:00

    Hello.

    I also have this problem since today.

    I have tryed everything to  solve itt but nothing seems to work.

    My husband (on the same computer) dont have this problem!!

    My emaill adress is ******@hotmail.com

    Whith kind regards

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-01-15T18:02:43+00:00

    Johan_d

    The link you provided with more details on the recent MULTI-DAY outage no longer works.

    All that is displayed is this:

    Access DeniedYou are not authorized to access this page.

    [EDIT: above link now works again.]

    Please ask your manager to contact the Outlook/Hotmail Product Team and obtain answers to these questions:

    1. What caused the problem (just saying it was an EAS problem does not answer this question ... we need details).
    2. Why did it take so long (i.e., DAYS) to fix the problem?
    3. Why weren't customers given meaningful status during the outage (*"this problem is taking longer than expected to fix"*is NOT meaningful status).
    4. What steps will be taken by Microsoft to insure that this problem does not happen again?

    Was this answer helpful?

    0 comments