"Something went wrong and we can't sign you in right now. Please try again later."

Anonymous
2012-10-25T03:12:27+00:00

When I attempt to login to Outlook, the following is displayed: 

"Something went wrong and we can't sign you in right now. Please try again later."

I have been unable to login for several days now. I have tried to login on many different computers and browsers. Please advise.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

109 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2016-04-12T20:29:51+00:00

    Hi,

    Thank you for posting your query on Microsoft community.

    I will certainly help you with the issue.

    To assist you better, please answer the questions below:

    1. Are you getting the error message stating "Something went wrong and we can't sign you in right now. Please try again later."
    2. If so, when exactly are you getting the error message?
    3. Did you try with different browser/computer?
    4. Did you make any changes prior to the issue?

    Please post back with the answers to assist you accordingly.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-04-13T02:46:59+00:00

    I get the error when I try to sign into outlook using Internet Explore.

    I can sign in using Chrome Every is ok

    as far as I know I did not make any changes Prior to the Issue

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-04-13T18:00:45+00:00

    Hi James,

    Thank you for posting on Microsoft community.

    As you said you are facing issue while trying to access through Internet Explorer then the issue might be with Internet Explorer. I will certainly help you with the issue.

    I suggest you to reset Internet Explorer and check if it helps.

    How to reset Internet Explorer settings.       

    **http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11**

    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    Hope it helps.

    Please get back to us with the updated status, we will be happy to assist you further.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-04-16T03:50:45+00:00

    After resetting IE the problem still is there.

    If I use Chrome I can sign into outlook, but not with IE.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-04-17T18:10:15+00:00

    Hi James,

    Thank you for keeping us posted.

    Sorry that the above troubleshooting step did not help to resolve the issue.

    I suggest you to follow the suggestions provided by the Uttam Yadav replied on February 11, 2015.

    http://answers.microsoft.com/en-us/outlook\_com/forum/oemail-oapps/using-internet-explorer-with-outlookcom-email-will/4536a9d1-1be5-4323-9e00-75242d450ef7

    I also recommend you to log in to http://mail.live.com/ through Internet Explorer and check if  the issue persists.

    Please get back to us with the updated status, we will be happy to assist you further.

    Was this answer helpful?

    0 comments