"Something went wrong and we can't sign you in right now. Please try again later."

Anonymous
2012-10-25T03:12:27+00:00

When I attempt to login to Outlook, the following is displayed: 

"Something went wrong and we can't sign you in right now. Please try again later."

I have been unable to login for several days now. I have tried to login on many different computers and browsers. Please advise.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-02-27T01:38:23+00:00

    i can sign-in to outlook and here fine but any MS download pages i try to open show the error.

    example: https://support.microsoft.com/en-us/kb/2999226

    leads me to a page only showing the "something went wrong..." error.

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  2. Anonymous
    2016-03-15T18:36:51+00:00

    "When I attempt to login to Outlook, the following is displayed: 

    "Something went wrong and we can't sign you in right now. Please try again later."

    I have been unable to login for several days now. I have tried to login on many different computers and browsers. Please advise."

    I often wonder if you folks even read what people post.

    As noted by hlovejoy they tried different browsers on different computers and yet you jump to a browser problem.

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  3. Anonymous
    2016-03-26T15:29:47+00:00

    Same problem here...been there for awhile to.  Microsoft.....FIX IT.

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  4. Anonymous
    2016-03-27T20:11:12+00:00

    not helpful. i had some things in my history that i rather had not deleted but thought maybe your advise would fix the current problem, but it didn't so now i can't sign in AND lost stuff in my history that i needed. BOOOO!!

    but at least you're trying to help, that's appreciated

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  5. Anonymous
    2016-04-10T19:59:41+00:00

    I also deleted my live account information from my profile.

    Settings -> Account -> 

    -> click on account email under Email -> Manage -> Delete

    -> click on account email under Accounts used by other apps -> Manage -> Delete

    I recommend that you clear your browser's cache and temporary internet files to make sure that they are not causing your issue. This is often caused by a corrupted file in the browser.

    *For Internet Explorer browser: Press CTRL+SHIFT+DEL simultaneously and click Delete

    *For Google Chrome: Press CTRL+SHIFT+DEL simultaneously and click Clear Browsing Data

    *For Firefox: Press CTRL+SHIFT+DEL simultaneously and click Clear Now

    How to Clear Your Browser's Cache

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    http://windowslivehelp.com/solution.aspx?solutionid=3c7c3338-369e-4220-b29d-71ce660fe5a0

    We recommend that you scan your computer for viruses and malware using a reliable Antivirus product.

    http://www.malwarebytes.org/lp/malware\_lp\_form/

    I suggest you connect using HTTPS.

    To do that, follow the steps below:

    1. Go to https://account.live.com
    2. Under Other options click on Connect with HTTPS
    3. Choose Use HTTPS automatically
    4. Click on Save

    I also

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