Managing personal Outlook.com account settings, security, and privacy
Did you try your own recommendation: the same "Something went wrong...appears!" It was blocked upon commenting to Microsoft with their new format for emails which was non functional!" Retaliation for commenting and to disabled...in my case..whom are being helped...
PS I already contracted the FCC, FBI ...since Microsoft insisted on a phone number...and there would be no reason to CALL since this is an email account...
PSS Is it possible that Microsoft Outlook has been compromised..but wouldn't Microsoft be aware? Seems that way since all of a sudden when they demand a phone which is not legal: the account is down...and it was changed...or the format was being tampered with...but certainly was not improved..but not properly functioning?