"Something went wrong and we can't sign you in right now. Please try again later."

Anonymous
2012-10-25T03:12:27+00:00

When I attempt to login to Outlook, the following is displayed: 

"Something went wrong and we can't sign you in right now. Please try again later."

I have been unable to login for several days now. I have tried to login on many different computers and browsers. Please advise.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-01-05T14:59:13+00:00

    Hi, i have the same problem as you 'used to have' and what you say seems to be a logical explanation, BUT i dont seem to understand what you're saying in your solution. Could you please describe it to me differently?I dont understand your stept.  I really need to enter my email so i can apply for Uni's and stuff, so ud really help me out.

    Cheers!

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  2. Anonymous
    2012-11-02T05:18:04+00:00

    Hi, I got it working. I no longer require help. Another person with this problem figured it out. If you are interested, here is the solution:

    Terry_UW replied on

    So I finally got this working. They apparently changed all outlook e-mails from uw.edu to myuw.net. To get this working, go to MyUw, under E-mail press "Change E-mail forwarding". Go to "UW Windows Live", set your password. Now you can access you e-mail through this site: http://www.outlook.com/myuw.net. You should be able to log-in and you should not have lost any e-mails. (Be sure to log in with ***@myuw.net)

    UWIT really screwed up by not telling everyone before the change. And now they can't because they can't e-mail them! 

    I suggest spreading the word if this works for you, as it is rather important for students.

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  3. Anonymous
    2012-11-02T04:45:21+00:00

    Hi,

    I reset my password and still can not sign in to my email. I have provided the additional info in the private message section.

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  4. Anonymous
    2012-10-29T18:05:33+00:00

    Hi hlovejoy,

    I recommend that you reset your password through this link and select either I forgot my password or I know my password and Microsoft account, but I can't sign in.

    After you have done resetting your password, kindly sign in to your account.

    If the issue still persists, please provide the additional information that we need to further investigate your issue on the Private Message.

    Note: Please sign in to this website to see the tab.

    Thanks!

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  5. Anonymous
    2012-10-28T05:04:11+00:00

    Hi,

    We appreciate your efforts and patience in trying the troubleshooting steps. This issue should be fixed now as Microsoft team already applied a fix in the backed. For the details, you may read the complete information from this solution article.

    If the issue still occurs, we would like to ask the affected e-mail address so we can check it in our system to see if there's any issue on your account.  Please submit it using the private message section of this thread. You can access it by clicking the red link that is located on top of your post stating that You have a private reply to this message. Click here to read it on our secure private messages sectionor by clicking the Private Message tab. It is beside All Replies header link. This link is only visible to you who have private conversation with the moderators and you must be signed in to Microsoft Community to be able to view the private message.

    Thank you.

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