Managing personal Outlook.com account settings, security, and privacy
If the issue persists, we need to get your affected email address in order for us to check your account and help us in investigating your issue. Please post it in the private message we created. Please click the notification that states “You have a private reply to this message. Click here to read it on our secure private message” section or by clicking the “Private Messages” tab above the first post.
Thanks.
I don't see any of these options, but I am having the same problem. Can you provide me a link?