I want to switch back to the original live hotmail...I don`t like the new setup of outlook.com

Anonymous
2012-08-02T06:05:30+00:00

I somehow just wanted to see the new outlook.com but ended up losing my old hotmail look and feel.  Not able to log in as it told me my account didnt exist. I am not pleased with the look of the new mail and dont find it handierso would like to revert to original....please tell me how to!

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-03-21T02:24:31+00:00

Hello Everyone,

I can understand that you all want to switch back to the Hotmail interface after it has been automatically upgraded to Outlook. However, just like what the previous moderators have said, the option to switch back to Hotmail is no longer available once your account has been automatically upgraded. All Hotmail users will eventually be upgraded to Outlook.com and users who were upgraded automatically were sent notification messages concerning the upcoming upgrade.

In addition to that, I would like to inform you that Microsoft is upgrading its systems in order to serve everyone better. The new Outlook.com UI is the upgrade for the email system and it has a similar user interface with Windows 8. This has been done by Microsoft in order to cope up with the neverending changes and upgrades in the cyberworld.

We also appreciate all of the feedback that has been provided in this thread. If you want to submit a feedback for things that needs to be improved in the new Outlook.com, kindly refer to Denise_T.'s post here for the link to our feedback page.

You can refer to the articles below to know more about Outlook.com:

Frequently Asked Questions for Outlook.com

My Hotmail account was upgraded to Outlook.com

Outlook tips to try

I will now be locking this thread.

Thank you.

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  1. Anonymous
    2013-03-15T18:01:26+00:00

    I somehow just wanted to see the new outlook.com but ended up losing my old hotmail look and feel.  Not able to log in as it told me my account didnt exist. I am not pleased with the look of the new mail and dont find it handierso would like to revert to original....please tell me how to!

    I am going back to my old hotmail trough Google not sure how long that will last ? Outlook still insisting for me to change  but I won’t  as I like to feel free to choose what ever I want …

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  2. Anonymous
    2013-03-15T17:47:02+00:00

    I just received a reply and they are saying that Hotmail CANNOT be reverted back to even by us 15 years users so they are telling us to go and look at all the wonderment of outlook, not listening to us users is what they have decided to do. Like I said we aren't important, us users having so much trouble with outlook and hating the setup, not being able to see the titles of the emails which lead to all kinds of stuff you DO NOT want, spam etc, but again, they really don't care about us users, they think this horrible outlook is really better, NEWSFLASH to Microsoft, OUTLOOK IS A SAD  TRIAL AND US USERS ARE EVEN SADDER THAT YOU DOT CARE WHAT WE WANT.

    You know what the worst part is, they ASK US here in this forum what would make OUT{C-R-A-P}LOOK better, yet when we tell them EXACTLY what we feel, what we want, the canned reply is always go to some url to see why Outlook is so much better, so much more improved.   Yet we have read, we have used Outlook and that IT DOES NOT MEET ANYONES EXPECTATIONS with the EXCEPTION of MSN and their own support system, which in all reality is a joke within a joke since noone can stand up and admit THEY MADE A HUGE MISTAKE with Outlook and things SHOULD be returned back to Hotmail as it was before this new C_-R_-A-_P called Outlook ever was pushed down our throat.

    So even though we give our feedback and give what we think, it's all just being ignored and swept under the table, hoping we will just go away and accept the garbage Outlook for what it is, Hotmail IT ISN'T and Hotmail IT WILL NEVEAR BE.     And I,  like many here loathe that we are now stuck with such an IMPERFECT, UNFRIENDLY e-mail system that JUST DOESN'T HOLD A CANDLE to HOTMAIL!!!

    We keep speaking, but NOONE is bothering to really listen.  If I had run my business like this before I retired, I'd have been OUT OF BUSINESS by NOT TRULY LISTENING to MY CUSTOMERS.

    But we all know MSN IS NOT customer friendly, this thread and the responses forthcoming after the forced changeover prove that infeltestimely!

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  3. Anonymous
    2013-03-15T16:48:48+00:00

    now there is NO WAY to get back to Hotmail if you like me made the mistake od believing outlook was better. The truth of the matter is outlook sucks, and after 15 years of having and loving Hotmail they not only change it but finding out so many users hate the set up they wont let us go back to Hotmail. we must assume it's money driving this because when SO MANY users are telling them WE HATE IT!! and they do nothing, we also must assume we the user isn't important because $$$$$ is bottom line and we don't mean anything in that equation.

    EDIT: Even their forum isn't working correctly, used quote in my reply and it merged your message with mine.    MSN just QUIT monkeying around with things, apparently SOMEONE does not know what they're doing!

    You may be on to something here. Maybe only those that "UPGRADED" to the monthly payment service plan love this C-R-A-P called Outlook {more like HORRIDLOOK too me}. And I'll bet most of the folks here complaining probably have been and were using the FREE Hotmail service, so since we aren;t sending in any $$ to support Outlook, we're getting the worst service they can offer us.

    '

    Sorry MSN, but that's EXACTLY how it appears to me now.

    Prove it wrong and bring back the Hotmail we all could use without so many problems and issues! I have been using hotmail myself for what I think was over 18 years, since I've pretty much had it all my former cats life that was 18.5 years old when we had to put him down Wed. afternoon 3/13.

    But this Outlook is just downright so USER UNFRIENDLY, DIFFICULT TO USE and the LOOK is just not as pleasing or asthetic as Hotmail had been.

     It really would be in the best interest of all from what I read here and other places, that MSN take the hint and the ball and go back to a reliable, user friendly hotmail.

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  4. Anonymous
    2013-03-15T16:44:16+00:00

    I just received a reply and they are saying that Hotmail CANNOT be reverted back to even by us 15 years users so they are telling us to go and look at all the wonderment of outlook, not listening to us users is what they have decided to do. Like I said we aren't important, us users having so much trouble with outlook and hating the setup, not being able to see the titles of the emails which lead to all kinds of stuff you DO NOT want, spam etc, but again, they really don't care about us users, they think this horrible outlook is really better, NEWSFLASH to Microsoft, OUTLOOK IS A SAD  TRIAL AND US USERS ARE EVEN SADDER THAT YOU DOT CARE WHAT WE WANT.

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