I want to switch back to the original live hotmail...I don`t like the new setup of outlook.com

Anonymous
2012-08-02T06:05:30+00:00

I somehow just wanted to see the new outlook.com but ended up losing my old hotmail look and feel.  Not able to log in as it told me my account didnt exist. I am not pleased with the look of the new mail and dont find it handierso would like to revert to original....please tell me how to!

Outlook | Web | Outlook.com | Settings

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Anonymous
2013-03-21T02:24:31+00:00

Hello Everyone,

I can understand that you all want to switch back to the Hotmail interface after it has been automatically upgraded to Outlook. However, just like what the previous moderators have said, the option to switch back to Hotmail is no longer available once your account has been automatically upgraded. All Hotmail users will eventually be upgraded to Outlook.com and users who were upgraded automatically were sent notification messages concerning the upcoming upgrade.

In addition to that, I would like to inform you that Microsoft is upgrading its systems in order to serve everyone better. The new Outlook.com UI is the upgrade for the email system and it has a similar user interface with Windows 8. This has been done by Microsoft in order to cope up with the neverending changes and upgrades in the cyberworld.

We also appreciate all of the feedback that has been provided in this thread. If you want to submit a feedback for things that needs to be improved in the new Outlook.com, kindly refer to Denise_T.'s post here for the link to our feedback page.

You can refer to the articles below to know more about Outlook.com:

Frequently Asked Questions for Outlook.com

My Hotmail account was upgraded to Outlook.com

Outlook tips to try

I will now be locking this thread.

Thank you.

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  1. Anonymous
    2012-09-04T14:54:32+00:00

    Hi kassiinapolitano,

    Since you don't want to use the Outlook user interface, please follow the steps below on how to switch back to Hotmail user interface:

    1. On your Outlook inbox, click the gear icon beside your Profile name.
    2. Click Switch back to Hotmail.
    3. A pop-up screen will ask you to Send Feedback or Skip feedback. You can choose any between the two before you can switch back automatically to Hotmail user interface.

    Thanks.

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  2. Anonymous
    2012-09-04T14:51:19+00:00

    Hi susimom,

    You said that when you're trying to log-in on your account it says "doesn't exist", if this is the case, did you rename your account? If yes, renaming back to your original account name is possible. You just need to delete the Alias so that renaming of account will take place immediately. Please follow the steps provided on the link below:

    I renamed my Microsoft account to an @Outlook or a different @Live or @Hotmail ...can I change it back?

    Also, be reminded that if your previous domain account is @MSN.com there is no way to rename the @Outlook.com account back to a @MSN.com account this time.

    You can also rename your account twice every 12 months. Click **here** for more information.

    After renaming your account, you can already switch back to Hotmail user interface. To do this, follow the steps below:

    1. On your Outlook inbox, click the gear icon beside your Profile name.
    2. Click Switch back to Hotmail.
    3. A pop-up screen will ask you to Send Feedback or Skip feedback. You can choose any between the two before you can switch back automatically to Hotmail user interface.

    Thanks.

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  3. Anonymous
    2012-08-23T16:54:12+00:00

    i wasnt even asked to change to the new outlook and now i dont even know where anything is and cant use anything, i honestly hate this new layout. i have no idea how to change it back but if anyone finds an answer please help us out

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