I want to switch back to the original live hotmail...I don`t like the new setup of outlook.com

Anonymous
2012-08-02T06:05:30+00:00

I somehow just wanted to see the new outlook.com but ended up losing my old hotmail look and feel.  Not able to log in as it told me my account didnt exist. I am not pleased with the look of the new mail and dont find it handierso would like to revert to original....please tell me how to!

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-03-21T02:24:31+00:00

Hello Everyone,

I can understand that you all want to switch back to the Hotmail interface after it has been automatically upgraded to Outlook. However, just like what the previous moderators have said, the option to switch back to Hotmail is no longer available once your account has been automatically upgraded. All Hotmail users will eventually be upgraded to Outlook.com and users who were upgraded automatically were sent notification messages concerning the upcoming upgrade.

In addition to that, I would like to inform you that Microsoft is upgrading its systems in order to serve everyone better. The new Outlook.com UI is the upgrade for the email system and it has a similar user interface with Windows 8. This has been done by Microsoft in order to cope up with the neverending changes and upgrades in the cyberworld.

We also appreciate all of the feedback that has been provided in this thread. If you want to submit a feedback for things that needs to be improved in the new Outlook.com, kindly refer to Denise_T.'s post here for the link to our feedback page.

You can refer to the articles below to know more about Outlook.com:

Frequently Asked Questions for Outlook.com

My Hotmail account was upgraded to Outlook.com

Outlook tips to try

I will now be locking this thread.

Thank you.

Was this answer helpful?

0 comments

63 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2012-12-04T18:35:37+00:00

    Hi,

    You can check the option to switch back by following the steps below:

       1. Sign in to Outlook.

       2. Click the Options icon, then click Switch back to Hotmail.

    If you didn’t see this option Switch back to Hotmail, switching back to Hotmail isn’t available for your account.

    Please note that users who were upgraded automatically to Outlook.com were sent notification messages concerning the upcoming upgrade. Accounts that were automatically upgraded do not have the option to switch back to Hotmail.

    If you are unable to switch back to Hotmail interface using the option, you may use this URL: 

    **http://mail.live.com/default.aspx?moptout=true**

    Thanks!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-12-02T02:15:22+00:00

    Thank you, thank you, thank you!  It worked and I am appreciative that you took the time

    to answer my question and ease my frustration!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-12-01T22:56:47+00:00

    I want to go back to hotmail.  I do not like outlook.  How do I change over?

    Noreen

    Was this answer helpful?

    0 comments
  4. Anonymous
    2012-11-17T23:43:05+00:00

    Hi,

    Hotmail users will be upgraded to Outlook.com and plans were shared when Outlook.com preview was launched.  To ensure a smooth transition for all Hotmail customers, the upgrade will be gradual. This is the start of that upgrade process.

    Users who were upgraded automatically to Outlook.com were sent notification messages concerning the upcoming upgrade.

    You can check the option to switch back by following the steps below:

    1. Sign in to Outlook.com.
    2. Click the Options icon, then click ‘Switch back to Hotmail’

    If you didn’t see this option ‘Switch back to Hotmail’, switching back to Hotmail isn’t available for your account.

    Thanks!

    Was this answer helpful?

    0 comments