I want to switch back to the original live hotmail...I don`t like the new setup of outlook.com

Anonymous
2012-08-02T06:05:30+00:00

I somehow just wanted to see the new outlook.com but ended up losing my old hotmail look and feel.  Not able to log in as it told me my account didnt exist. I am not pleased with the look of the new mail and dont find it handierso would like to revert to original....please tell me how to!

Outlook | Web | Outlook.com | Settings

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Anonymous
2013-03-21T02:24:31+00:00

Hello Everyone,

I can understand that you all want to switch back to the Hotmail interface after it has been automatically upgraded to Outlook. However, just like what the previous moderators have said, the option to switch back to Hotmail is no longer available once your account has been automatically upgraded. All Hotmail users will eventually be upgraded to Outlook.com and users who were upgraded automatically were sent notification messages concerning the upcoming upgrade.

In addition to that, I would like to inform you that Microsoft is upgrading its systems in order to serve everyone better. The new Outlook.com UI is the upgrade for the email system and it has a similar user interface with Windows 8. This has been done by Microsoft in order to cope up with the neverending changes and upgrades in the cyberworld.

We also appreciate all of the feedback that has been provided in this thread. If you want to submit a feedback for things that needs to be improved in the new Outlook.com, kindly refer to Denise_T.'s post here for the link to our feedback page.

You can refer to the articles below to know more about Outlook.com:

Frequently Asked Questions for Outlook.com

My Hotmail account was upgraded to Outlook.com

Outlook tips to try

I will now be locking this thread.

Thank you.

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  1. Anonymous
    2012-09-17T16:56:48+00:00

    Luckily I solved the problem by clicking "Hotmail" at the top of the mail page as I believe I wrote shortly after my original post.. I use IE8 as my browser so I hardly think this is old. I also never opted into Outlook as I don't like that mail program at all so I didn't have a problem getting out of it.  Anyway, so far, so good. I still have my old Hotmail layout.

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  2. Anonymous
    2012-09-17T15:10:58+00:00

    Hi MikeHutch,

    Please provide us detailed description of you issue for us to help facilitate our actions regarding your issue.

    Thanks!

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  3. Anonymous
    2012-09-17T15:09:32+00:00

    Hi tek360,

    Please also be informed that if you are using older browsers when opting-in to Outlook.com, then you may get a broken experience and will not be able to opt-out back to Hotmail.com.

    The solution is to force opt-out using this URL:

    http://mail.live.com/default.aspx?moptout=true

    Thanks!

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  4. Anonymous
    2012-09-17T15:07:38+00:00

    Hi HolidayDecorator,

    I apologize for the inconvenience that this has caused you.

    Please be informed that users who were upgraded automatically to Outlook.com were sent notification messages concerning the upcoming upgrade.

    Visit the link below for steps to switch back to Hotmail:

    **How do I switch back to Hotmail?**

    You may also try to force opt-out using the URL below for it is possible that you get a broken experience and not be able to opt-out back to Hotmail.com.

    http://mail.live.com/default.aspx?moptout=true

    If issue still persists, please provide your affected email address and the screenshot of the error message you've received or any screenshots in your account that can be helpful to our investigation.  This will help facilitate our actions regarding your issue.

    Follow the links provided below on how to take a screenshot:

    Here also are the steps to upload a screenshot:

    1. On the private area of the moderator's post, click Upload a File.
    2. Click Select.
    3. Navigate to where the file you want to upload is saved on your computer and click Submit.

    Please sign-in to this website in order to see the Private Message tab I've created  where you will provide the information asked. We also need you to reply back to this post if you've already provided the information on the private data area.

    Thanks!

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