Why is Conversation View greyed out in Outlook.com Android App?

Anonymous

I installed the Outlook.com app (version 7.8.2.12, build date 10 Oct 2013) on my Galaxy S3 and it is working well with the exception of conversation view. When I go to Settings -> General Settings the option for Conversation View is unchecked and grayed out. Does anybody have any insight as to why this may be and/or how to solve it?

Thanks.

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41 answers

Anonymous

2014-03-25T14:50:39+00:00

Any news?
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Anonymous

2014-02-26T01:12:46+00:00

I'm having the same issue on my Nexus 5 (Kit Kat 4.4.2). This is my first Android phone, and I really like both the app and the device. Just wish I could get conversation view to work...
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Anonymous

2014-01-03T19:10:11+00:00

Hey everyone,

I have the same problem, but with my computer/outlook website - the option to organize emails by conversation is either not working or not even being offered. Any ideas how to fix it? When I check my email though my iPod touch the conversation view works fine.

Thanks!
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Anonymous

2014-01-02T09:43:47+00:00

Hi all,

I'm also having the same problem of the greyed out conversation view option. In an older version of the app the option used to work. I have a Samsung Galaxy S3.

Has anyone a solution yet?

Thanks!

PS: on my Asus TF300T tablet the conversation view option does work. The outlook.com app is set up with the same account as on my phone.
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Anonymous

2013-11-27T12:36:50+00:00

Hi all,

I'm having the same problem that MichaelMaker has. I have a nexus 4.

Has anyone given a solution to the problem?

Thanks!
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