Microsoft Says Someone Changed My Profile Information

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Yes, they are indeed very annoying. To me, they just stoped someday without any aprently reasson so i guess it was some kind of bug that gets triggered by some actions. In my case was the X-notifier but after turning it off for some days, I keep receiving these emails but a lot less so I enabled again that addon. At some point they stoped.

So if someone is getting these emails, first log from a clean device like a computer just formated or one that you know for sure that is out of virus or you can use even your phone. Then change the password for a very secured one and add more scurity options. I even added that authentificator app. If the emails still coming and you can see clearly that they comes from Microsoft and that certainly there is no change in your profile, just dont worry and let it go. It will stop at some point.

I stumbled on this page after getting one of these "Microsoft account Your profile info changed" emails, and wondering like the rest of you "WTF"? I was able to track down the sequence of events that caused it, and sure enough, it's really from Microsoft, and it's really bogus. Ie: a bug in their system is issuing these emails. I'm not saying all such emails are bogus, by mine certainly was.

In my case I happened to be looking at this stackoverflow post here: http://stackoverflow.com/questions/938987/getting-all-static-interned-strings-from-a-net-assembly-dll  in which helpful user vladob posted a link ("simple utility") to a file on skydrive.  I clicked on that, though did not download the file...  and continued with other work and browsing.

Some time later, of course no longer having skydrive on my mind, I see in my inbox "Microsoft account profile info changed"... the warning email in question. Of course I was alarmed, and spent the next while first suspiciously the email, logging in after manually typing the URL, changing the password and so on. I didn't notice that any profile info had changed, but thought maybe MS had backed out any changes when I indicated that it wasn't me that had recently "logged in".

Only later did I realize that the time of the email, and the time shown in Live's "Recent Activity" list for the supposed profile change, EXACTLY correspond to the time of visiting skydrive, as shown in my browser history.

I'm guessing that despite my not logging in to Live for probably months, when I did visit skydrive today it was able to read a cookie, detect that I had an account, and that triggered some chain of events that marked my profile as "changed", despite there not actually being any change, and my not actually logging in.

So, this laid to rest considerable anxiety that was provoked by this episode -- "who has managed to get my password" etc.   Thank you very much Microsoft for a false alarm and for wasting my time.

So I thought I'd at least recount this tale to prompt other unfortunates to consider causes like this, and to maybe prompt MS to fix this stupid problem.

-- Graham

Same here. IP adress: Removed PII which seems to be Microsoft IP

I got this email again.  This time from IP: Removed PII

Checking that IP it seems to come from Hotmail according to IP look up sites.

It would be good to know if this is something expected because it is not going to be viable for me to change my password every few days.