birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2018-08-16T06:52:49+00:00

    Wow, I thought it was just me having the problem or a glitch in my phone. No idea this has been a known issue for almost 6 years!

    I'm having exactly the same problem. All my contacts are on Hotmail's (or Outlook now) MS Exchange server, the DOB is correct on the MS server, but when it gets to my mobile devices (Apple iPhone and iPad, the date moves forward by one day). I've done all the usual things, reset all my contacts, remove the specific contact etc, but it keeps moving it again. I've also checked that the timezones are synced across all devices and the MS server.

    Why is it still an issue 6 years later? I would love to do what some people have done and move across to Gmail, but I've heavily invested into putting all my eggs into MS so it would be an absolute pain to shift across.

    MS, please sort it out! (though I don't hang up any hopes if this is still going on 6 years after it was first reported)

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  2. Anonymous
    2018-05-22T19:54:37+00:00

    I have the same issue with outlook.com & iphone.

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  3. Anonymous
    2018-05-20T09:57:27+00:00

    Looking forward to the answer to this problem.....first posted 5.5 years ago!

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  4. Anonymous
    2018-02-16T08:45:21+00:00

    Hi AurelianRau,

    We sincerely apologize for the inconvenience of your contacts' birthdays being adjusted by more/less than a day. Our product team is currently working on a resolution for this issue.

    In the meantime, we advise that you check this thread from time to time for any updates regarding this matter. Your patience and understanding is greatly appreciated.

    Thank you.

    Hi AurelianRau

    Is there any update regarding to this issue?

    You’ve been saying this for literally years, hiw long can it take?!

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  5. Anonymous
    2018-02-15T10:22:31+00:00

    Hi AurelianRau,

    We sincerely apologize for the inconvenience of your contacts' birthdays being adjusted by more/less than a day. Our product team is currently working on a resolution for this issue.

    In the meantime, we advise that you check this thread from time to time for any updates regarding this matter. Your patience and understanding is greatly appreciated.

    Thank you.

    Hi AurelianRau

    Is there any update regarding to this issue?

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