birthday dates move forward one day when entered in outlook.com but synced to mobile (British summer time)

Anonymous
2012-09-05T13:06:37+00:00

I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.

When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .

This problem does not affect dates in the Anniversay field only the birthdays!

If I correct the birthday field on  my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!

I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.

If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.

I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.

EDIT, Things get worse!

I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.

This has got to be a problem with the database on the server!

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2014-12-08T22:55:56+00:00

    Wow, December 2014 and I still have this problem and still no fix??

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  2. Anonymous
    2014-03-15T12:47:16+00:00

    I've already reported it to Microsoft - no answer, no fix...

    I will try it a last time but i don't think that it will change anything.

    Outlook.com could have been interesting but there are there are more than enough alternatives like iCloud, Gmail, Yahoo,... that are capable of syncing contacts correctly, i think it's easier to stick with them...

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  3. Anonymous
    2014-03-11T07:11:02+00:00

    The client (iPhone) and the software of the client has nothing to do with the problem.

    The problem is the server-software in particular the used Exchange ActiveSync Version of Outlook.com.

    Microsoft has to change the sending information of their Exchange on the Outlook.com-Servers. Only this will solve the problem. It works without problems on my business-account which is a Exchange 2010 at my comany. It seems Microsoft is using a reduced / cut version of Exchange on the Outlook.com-Servers. Maybe to save costs or that people use Exchange 2010.

    Please try to send a Feedback directly to Microsoft (e.g. Feedback on Outlook.com, Mail, Facebook...). I guess nobody from Microsoft reads this her.

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  4. Anonymous
    2014-03-10T21:28:25+00:00

    The bug still exists with iOS 7.1 on iPhone 5.

    I really don't understand what's so difficult with solving that bug. All other tech companies are able to provide a working contact sync...

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  5. Anonymous
    2014-02-03T06:57:08+00:00

    Bug still exists for me too. I just went through my contacts and fixed all the incorrect listings in Outlook.com.

     

    Entries were correct on iPhone and remain correct after amending.

    Bug still present here. When I change something on a contact on my iPhone, the birthday date changes in outlook.com

    Regards

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