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I have worked out that if I correct the birthday dates and anniversary dates either on Outlook.com, Outlook 2010(with outlook connector) or Live mail the following happens.
When synced to my HTC Titan the anniversary dates remain correct, but all of the birthday dates in the "birthday field" on the phone that fall during British summer time (GMT+1)between the 25th of march and 28th of October move forward 1 day? However the birthday dates that are added to the "birthday calendar" remain correct? .
This problem does not affect dates in the Anniversay field only the birthdays!
If I correct the birthday field on my titan for any of the dates that have moved forward one day then when I check back to Outlook.com, Outlook 2010 or Live mail the birthday has moved back one day from the original date!
I do not believe it is a fault with the Titan software, it appears to be with the server setting for birthdays that fall between the daylight saving times in the server.
If I add a test contact to outlook.com with a birthday and anniversary of 24th March 2001 then both dates sync to titan with correct dates, but if I change both dates in outlook.com to the 25/03/2001 then the birthday field on the phone changes to 26/03/2001 but the anniversary field stays at the 24/03/2001. This remains true for every date up till 28/10/2001 when both times become the same again with no offset.
I have checked every time zone and location setting in Outlook.com, PC and my titan and they are all United Kingdom, GMT London etc.
EDIT, Things get worse!
I have just installed Office 365 on my laptop and if i add a birth dat of 09/07/1970 to one of my contacts using the drop down calendar as soon as I save the change Outlook 2013 updates the date to 08/0701970? Outlook 2013 actually takes a day off the correct date which is then reflected in Outlook.com, Live mail etc.
This has got to be a problem with the database on the server!
Organizing and accessing contact information in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Me too,
Device: iPhone 4 & 4s
OS: iOS 6
App: iOS Mail App
I can send you my email address of the affected account, if you open a private message. I have exactly the same problem. But if you set your phone to us-timezone the birthday is right, so I believe the Problem is Outlook.com is not sending any time zone.
Hi.
I am in Australia and am having the same issue. I have done many searches online and found lots of suggestions about checking the timezones. I have checked all mine and they are correct so that is not the issue for me.
I have also manually fixed a few of the birthdates on my phone and in outook.com online but niether changes the birthdate event in my calender. I have even gone to the Calender, opened the event. The Opened Event shows correctly but the Calender still shows it on the wrong date.
This is very annoying as the first time I synced to my phone it completely destroyed my contacts and am still trying to fix them all.
Hi, I’m facing similar sort of problem however my experience with this site is that it hardly helps. For me this issue is encountered due to migration into new outlook.live.com from 1-Nov-2016, it seems that beta version of this site which is not completely tested but released to wider users. Along with that this decade is known for DATA and by looking at so many issues seems that MS is unable to handle and take care of important user DATA properly.
So you can try below to order to raise it with Microsoft. I raised once and they are responding by mails at least asking more details relevant to this issue. So hope similarly this 'Help' option will help you... All the best!!
After login into outlook.live.com click on '?' - Top right side of screen
At the bottom of the screen you will see 'Help' option - click on it in order to raise this issue to Microsoft support team...
To what address can I email you the requested information?
I'm also having the same question ;-)
I am experiencing the same issue!
No comment from Microsoft so far?