Why did my hotmail account turn into outlook? How do I change it back?

Anonymous
2012-09-06T17:35:05+00:00

For the last week when I sign into my hotmail account it takes me to Oultlook instead of hotmail.  I am unable to open any of my emails.  How do I get it to go back to hotmail?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2014-09-28T02:03:30+00:00

    Hi Natalie,

    Thank you for getting back to us.

    We would like to know more about your issue. Let me ask a few questions.

    • You mentioned that you're not able to get emails from your account. Are you not able to receive emails or you have configured your account in an email client and you are not receiving emails?
    • You mentioned about retrieving them, what exactly are you trying to retrieve?

    It would be better if you can provide us with more information about your issue.

    We're looking forward to your response.

    Regards.

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  2. Anonymous
    2014-09-27T20:40:47+00:00

    I have always just logged into Hotmail.  It never has changed until I switched computers.

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  3. Anonymous
    2014-09-27T20:28:14+00:00

    NTAIE

    When was the last time you lagged onto your account using a web browser/  The change to outlook.com was complete back in April so it is probably longer.

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  4. Anonymous
    2014-09-27T20:25:14+00:00

    Hello

    I am not able to get emails from my Hotmail account.  It switched to outlook without sending contacts, emails etc to the outlook account.  How can I retrieve thm?

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  5. Brian Tillman [Outlook MVP 2007-2019] 25,925 Reputation points
    2014-06-27T13:59:10+00:00

    Your post contains nothing but a quote of someone else's post.  Did you have something to add?

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