Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

***Post moved by the moderator to the appropriate forum topic.***

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

177 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-08-25T21:45:19+00:00

    Hello BrianHaines,

    I have a reply in the private message area. Please login to this thread to see it.

    Thanks,

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-08-28T20:10:50+00:00

    Hi,

    I have sent you a private message.

    Please check the private message area.

    Thank you,

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-08-31T20:01:24+00:00

    I use the two factor auth with Google - does that affect this?  I can try using an application specific password or something if Microsoft can't sort out their OAuth link to Google

    Any real support or fix yet?  Tried reconnecting etc.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-08-31T23:36:41+00:00

    I started using two factor auth because of this thread -- it was suggested a while back as a possible "solution".

    I'm starting to notice the Reconnect email comes upon using different Windows devices. I've ignored this thread for a while but came now because I just had to authenticate to Google on a Surface and immediately got the email afterward. Previously, I got an email when I opened a Windows 8 calendar app, which can't be hooked up to a Google account but I have shared calendars with my MS account so Google calendars are viewable. Before that, another instance was when I upgraded to WP8.1 on my Lumia. So I'm seeing a pattern of a device/app triggering the email when there's an MS/Google handshake.

    Aside from the two factor suggestion, I haven't heard much in terms of possible solutions but I also haven't heard much in terms of symptoms/triggers either. To me, perhaps that is what can be investigated? Perhaps that's what's really going on in the private messages?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-09-01T01:08:41+00:00

    I started using two factor auth because of this thread -- it was suggested a while back as a possible "solution".

    I'm starting to notice the Reconnect email comes upon using different Windows devices. I've ignored this thread for a while but came now because I just had to authenticate to Google on a Surface and immediately got the email afterward. Previously, I got an email when I opened a Windows 8 calendar app, which can't be hooked up to a Google account but I have shared calendars with my MS account so Google calendars are viewable. Before that, another instance was when I upgraded to WP8.1 on my Lumia. So I'm seeing a pattern of a device/app triggering the email when there's an MS/Google handshake.

    Aside from the two factor suggestion, I haven't heard much in terms of possible solutions but I also haven't heard much in terms of symptoms/triggers either. To me, perhaps that is what can be investigated? Perhaps that's what's really going on in the private messages?

    I notice that too, I said a few pages ago that email about reconnect with google began to appear a few weeks after starting to use windows phone

    Was this answer helpful?

    0 comments