Recurring email "Reconnect to Google"

Hi,

Thank you for bringing this issue to our attention. Let me do my best to help you.

Just like we ask to other customer we need to ask you screen shot to determine the cause of the issue.

Please refer to the articles given by Kim_S. for the steps on how to gather screens shot. Due to sensitivity I created a private message for you. Make sure you are signed in to view the message.

Thank you

Hi,

I've checked the screen shot you provided and I found out that you are using a Portuguese language. 

Please be informed that we have a Portuguese forum where you can post in language you a comfortable.

Here's the link where you can post your inquiry: http://answers.microsoft.com/pt-br/windowslive/forum/hotmail-signin/como-evito-erros-ao-iniciar-sess%C3%A3o-no-hotmail/43bfb11e-1fc8-46fa-b8bc-751dba5c6e89 

Thank you

I am also getting this email 3-4 times a week now.

		<br>	---	<br><br><br><br>Reconnect to Google<br><br><br>You connected Google to your Microsoft account so that you could stay in better touch with friends from both services. Unfortunately, we haven't been able to connect to your Google account lately.<br><br><br>Reconnecting is easy<br><br><br>Luckily, you can get things working again just by checking your<br> Google connection settings and clicking Connect Google. Sign in to Google from there, and you're done!<br><br><br>Reconnect<br> now<br><br><br>What happened?<br><br><br>You might have changed your password on Google or changed your Google privacy settings in a way that broke the connection. When you reconnect to Google, your connection settings will<br> be restored.<br><br><br>Thanks for using your Microsoft account to bring the people who matter most together in one place. You can change your connection settings anytime and find more ways to connect athttps://profile.live.com/services.<br><br><br>See you online,<br><br><br>The Microsoft team<br><br><br><br><br><br><br><br><br>It is getting old.

Hi DarkessFalls,

Thank you for posting to Microsoft Community. I understand the inconvenience that you're getting a message about Reconnect to Google. Let me assist you on this.

To isolate this issue, we recommend you to disconnect your Google account to your Outlook.com account and reconnect your Google account to your Outlook.com account.

Also we would like to verify if you made any changes in your Google account like account information, password. If so, you need to update it also to your Outlook.com account.

If same issue persist, get back to us and provide the affected account so we can investigate the issue.

Note: For security purposes, please post the account information on the private message area I have provided above your post. You also need to login to this Forum to view the private message link.

If there's anything else that I can help you with, please do not hesitate to reply here and we will further assist you. We'd love to hear from you again.

Thanks.

Hi RodolphoFreire,

Good day!

I would like to inform you that I made a private message for you about the issue that you're having.

Note: You also need to login to this Forum to view the private message link.

Thanks.