Recurring email "Reconnect to Google"

Hello Thomas,

Thank you for that  information.

Actually, this issue usually occur once you've changed your password on Google or changed the Google privacy settings in a way that broke the connection. As you will also notice in the "Your email account" settings, you will see a notification "This account cannot currently receive email. Click Details for more info." if the Gmail account has been added as a Send-and-receive account.

Once you've clicked the Details and entered the correct Gmail password, everything will work fine and you shouldn't be able to receive any email notification from Microsoft about reconnecting to Google.

Please be reminded that Microsoft will only send an email notification once our system noticed any changes on your third party email account.

Should you have any further questions or concerns, please let us know.

Hi Dhenz,

I didn't change my Google password nor my privacy settings. and I didn't setup my Google account as a send-and-receive account (I make Gmail forward my emails to my Outlook.com address), so I don't see that notification.

Regards,

Thomas

Is there actually any progress on this issue. Seems like a lot of people are having it and repeating the same assumptions and fixes that have been already declared to not be the case or to not work will not get us anywhere

To be clear

• I get this issue. I see the emails periodically although I had about 4 over the weekend, which is more than normal
• I do not change the Gmail or the Outlook settings. Obviously people here know when they should see the disconnection email. People here are saying that they are seeing it when they shouldn't.
• Adding and removing the Google account permissions do not stop the problem

Just throwing it out there. I have noticed a few people say that they have windows phones. I have a windows phone. Could this be a common theme?

Good to get a broader perspective.  Thanks, Stanley.  No, my phone is a Galaxy S3, which is why I particularly want reliable sync on Google Contacts and Windows People.  Like you say, the fault occurs consistently and predictably.

As my last post says, I'm convinced that Microsoft have all the stats they need to diagnose and fix this - like several million users and N * this logged events.  Only the will is lacking.  Out

Hello,

I did as per instruction given in page 6. It didnt work.

Now I noticed Google chat is also disconnected.

Also I had enough with 2 step security feature. I personally didn't like it.

Now I've disabled the feature in g-mail.  

Right now I've changed my gmail password as well. Waiting for the mail to reconnect from outlook.

Please assist me with a fix.