Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

***Post moved by the moderator to the appropriate forum topic.***

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-07-30T18:01:01+00:00

    I am having the same problem since last week as well. I read all this thread, and MS support folks keep asking for screenshots and validate the email legitimacy as it were an user's problem.

    It is clearly an issue with the integration with Outlook.COM and Google.COM.

    Either say it is not supported anymore, or fix it.

    Thanks.

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  2. Anonymous
    2014-08-01T23:04:06+00:00

    So I've sent you the information you requested and monitored this thread for a few weeks and don't see any answers forthcoming. I just received another disconnect notice, and suspect that the underlying issue is also causing me problems with my email deliverability. Is there any idea of an ETA for a root cause explanation if not a fix?

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  3. Anonymous
    2014-08-03T08:24:33+00:00

    I have the same problem. Is there any way to post a visible to all how to, because it seems to affect multiple people?

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  4. Anonymous
    2014-08-03T17:33:01+00:00

    Hi Everyone,

    We apologize for the delayed response and for the inconvenience this may have caused you.

    To bradley_a and Ed Tozer,

    I have a reply to you in the private message.

    To drdsouza and tecgoblin,

    We would like to verify if you already tried the suggestions provided by Eugene R on July 25, 2014? If yes and the issue persists, I have provided a private message for each of you to provide the details being asked by Rumah_D on July 24, 2014. Please click on You have a private reply to this message link just above your post to view the message. Note that you need to be signed in to the Microsoft Community Forum to view the link.

    If not yet, please do so.

    Your cooperation and understanding is highly appreciated.

    Regards!

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  5. Anonymous
    2014-08-05T18:51:32+00:00

    Hi drdsouza,

    We have received your screenshot, and I have responded to your private message.

    You need to be signed in to the Microsoft Community forum to view the link. Just click on "You have a private reply to this message" link just above your post to view the message.

    Thanks!

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