Configuring preferences and options in Outlook.com
I am having this same issue. Three times in the past week...
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I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.
Is the problem some config in google account or changes in google services?
Is the problem some config in microsoft account security?
Note: When reconnecting, the permission asked by google is only offline access.
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Configuring preferences and options in Outlook.com
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I am having this same issue. Three times in the past week...
Hi Everyone,
Please accept our sincerest apologies for any inconvenience this matter has caused you. We completely understand that you keep getting emails that says "Reconnect to Google". We would like to conduct an in depth investigation regarding this issue and we'd like to gather more information from you which will help us speed up the process of our investigation.
Kindly provide the following details in the private message area that I have created for you:
Make sure that you are signed in to Microsoft Community to be able to access the private message. Once signed in, click on "You have a private reply to this message. Click here to read it on our secure private messages section."(red font) link just above your post.
We will be waiting for your response so we can proceed with our investigation.
Thank you for your patience and cooperation.
Hi Everyone,
Let me help you regarding the email you're receiving on your account.
Please be informed that Google has made a change to their security defaults and disable the use of Basic Authentication by Google accounts. This will break Gmail connections to Outlook.com. To know more, you can read the article below:
Outlook cannot connect to Gmail after July 15, 2014
We recommends enabling basic authentication for your Google account. In addition, we also suggest to use Google's Two-step verification featured combined with an App password for Outlook.com This will option will increase your overall account security. Pleas check the articles below:
While you're at it, using Two-step verification for your Microsoft Account is a good idea too, to do this, please follow the steps on the article below:
If the issue still persists, don't hesitate to inform us and we'll be happy to further assist you.
Thank you.
For those of us who HAVE enabled 2-step verification, and therefore are not allowed to "enable less secure apps," could you tell us how we can plug in an app specific password to the Outlook.com gmail chat integration? I can't get a prompt for that and the linked support article doesn't apply to Outlook.com
2-Step Verification was and still is disabled and I had this issue too.