Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

***Post moved by the moderator to the appropriate forum topic.***

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-07-21T11:03:16+00:00

    Dear Moderator,

    I don't use Outlook per se, nor Gmail.  The disconnect as experienced by yours truly is between my Microsoft Contacts account and my Google Contacts account.  I'v tried everything recommended in this thread, including your advice above, with no success - but see my more lengthy post above re side-effects and more detail.

    I woud appreciate some constructive observations on all of this, please.  If you've got a problem and are working on it, please tell us all so, so we don't waste even more of our time!

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  2. Anonymous
    2014-07-21T13:25:28+00:00

    I'm having the same issue....

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  3. Anonymous
    2014-07-21T20:09:14+00:00

    Hi Ed Tozer and BinnyJaichander,

    Welcome to Microsoft Community. I’m happy to assist you with your concern about connecting to google issue.

    I understand how frustrating it is to be having this kind of issue right now. To help you in fixing this, please follow the instructions that Moderator Wayne_C, provided in the on page 6. Some of the customer with the same issue was resolved by with this instructions, I suggest that you should try it as well.

    Let us know of the result if the issue persists.

    Thank you.

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  4. Anonymous
    2014-07-21T20:51:51+00:00

    Hi SnailShell!

    I welcome you to Microsoft Community Support.

    I understand that you're having issues connecting your Microsoft account to Gmail.

    Don't worry as we're here to help you on your issue.

    I strongly suggest that you use Google's two-step verification feature combined with an app password for Outlook:

    Google has information on 2-step verification and app passwords here:

      https://support.google.com/accounts/answer/180744?hl=en

        https://support.google.com/accounts/answer/185833?hl=en&topic=2784804&ctx=topic

        While you are at it, using two-step verification for your Microsoft Account  is a good idea too!

        http://windows.microsoft.com/en-us/windows/two-step-verification-faq

    After doing the steps I provided and your issue would still persist, please don't hesitate to contact us back.

    Thank you and take care!

    I don't have gmail with outlook, i have linked contacts for web messager, this is not working... and 2 step verification don't change anything because this linking use OAuth

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  5. Anonymous
    2014-07-22T00:09:23+00:00

    I think the problem is related with People App for Win8.1

    I try use the app today and it is asking for Offline Access...

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