Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

***Post moved by the moderator to the appropriate forum topic.***

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

177 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-06-27T00:52:10+00:00

    RF

    I would try unlinking then relinking Gmail.  If that doesn't help you probably are going to need to contact Google.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2014-06-27T15:36:31+00:00

    Having worked with GMail's OAuth before, I don't think this is going to be on Google's side.  I, too, am having the same issue, and every time it's asking for "Offline Access", which leads me to believe that Microsoft is not properly handling the OAuth token given to them by Google.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2014-06-27T17:12:23+00:00

    I revoke Microsoft permissions and linked it again, but the problem persist. About all the permissions only "Offline Access" seems not working, other permissions are ok, like basic info access, gtalk access and contacs access.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-06-28T08:00:30+00:00

    Hi RodolphoFreire,

    Welcome to Microsoft Community. We will assist you with your concern about reconnecting to Google.

    Kindly provide us a screenshot and your affected email address so we could better picture out your concern. Please attach it to the secure private section. For further instructions on how to get a screenshot, kindly click on the link below:

    For Vista/Windows 7

    **Use Snipping Tool to capture screen shots**

    For Windows 8

    **Use Snipping Tool to capture screen shots**

    For Mac Computers: Kindly refer to your computer’s help directory

    You can post the needed information on the private message that I've provided***.  Private message tab*** is located at the top of your post.  Please make sure that you're signed in to this forum to view the link.

    We will wait for your response. Your cooperation and understanding is highly appreciated.

    Thanks!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2014-06-29T09:40:27+00:00

    I'm suffering from the very same issue, it's been ongoing for several days.

    I've tried relinking the account - it's only the offline access which seems to be the issue, and I agree with what roncli stated in his reply.

    The OAuth token from Gmail for offline access doesn't seem to be being handled properly.

    Was this answer helpful?

    0 comments