Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

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  1. Anonymous
    2014-09-23T02:55:05+00:00

    I'm constantly getting this too.

    "

    Reconnect to Google

    You connected Google to your Microsoft account so that you could stay in better touch with friends from both services. Unfortunately, we haven't been able to connect to your Google account lately.

    Reconnecting is easy

    Luckily, you can get things working again just by checking your Google connection settings and clicking Connect Google. Sign in to Google from there, and you're done!

    "

    I've done NOTHING.  I have not changed my password or settings or anything.  Sometimes I haven't even accessed my account between the times I get these notifications. 

    It's annoying.  I wish I knew why this was happening at least... even better if I could get it to STOP happening.

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  2. Anonymous
    2014-09-21T02:43:23+00:00

    Hi Rodolpho,

    I am sorry to hear that your issue has not been resolved yet.  Please check on the private message that has been started with you for the additional information that we need from you for us to continue the investigation.  To view the private message, log in first to the Microsoft Community, go to this thread and click the "You have a private reply to this message" link above your post.

    Thanks!

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  3. Anonymous
    2014-09-20T16:01:45+00:00

    Any update for this problem???

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  4. Anonymous
    2014-09-12T09:38:08+00:00

    Hi,

    Please see private message area for our response.

    Thank you.

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  5. Anonymous
    2014-09-11T08:18:54+00:00

    As per the private email, here is the screengrab showing that the option doesn't exist. The email also asked to do a fiddler trace while generating the problem - however, as far as I'm aware, nothing I do generates the problem. The emails just arrive randomly, so I'm not sure what I'm meant to do while running fiddler!

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