Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

***Post moved by the moderator to the appropriate forum topic.***

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-06-30T14:59:16+00:00

    Hi Edgar,

    I am having the same issue of everybody else. I receive an e-mail to reconnect to Google at least 3-4 times per week. I have disconnected and reconnected my Google account on several occasions.

    I can take a screenshot, but I anticipate it will be the same screenshot as everyone else:

    Reconnect to Google

    You connected Google to your Microsoft account so that you could stay in better touch with friends from both services. Unfortunately, we haven't been able to connect to your Google account lately.

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  2. Anonymous
    2014-06-30T08:20:39+00:00

    Hi _thalamus,

    Good day!

    I would like to let you know that I made a private message about the issue that you're having.

    You also need to login to this Forum to view the private message link.

    Thanks.

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    2 people found this answer helpful.
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  3. Anonymous
    2014-06-30T08:19:24+00:00

    Hi RodolphoFreire,

    Good day!

    I would like to inform you that I made a private message for you about the issue that you're having.

    Note: You also need to login to this Forum to view the private message link.

    Thanks.

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  4. Anonymous
    2014-06-30T07:59:33+00:00

    Hi DarkessFalls,

    Thank you for posting to Microsoft Community. I understand the inconvenience that you're getting a message about Reconnect to Google. Let me assist you on this.

    To isolate this issue, we recommend you to disconnect your Google account to your Outlook.com account and reconnect your Google account to your Outlook.com account.

    Also we would like to verify if you made any changes in your Google account like account information, password. If so, you need to update it also to your Outlook.com account.

    If same issue persist, get back to us and provide the affected account so we can investigate the issue.

    Note: For security purposes, please post the account information on the private message area I have provided above your post. You also need to login to this Forum to view the private message link.

    If there's anything else that I can help you with, please do not hesitate to reply here and we will further assist you. We'd love to hear from you again.

    Thanks.

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  5. Anonymous
    2014-06-30T01:42:27+00:00

    I am also getting this email 3-4 times a week now.

    <br> --- <br><br><br><br>Reconnect to Google<br><br><br>You connected Google to your Microsoft account so that you could stay in better touch with friends from both services. Unfortunately, we haven't been able to connect to your Google account lately.<br><br><br>Reconnecting is easy<br><br><br>Luckily, you can get things working again just by checking your<br> Google connection settings and clicking Connect Google. Sign in to Google from there, and you're done!<br><br><br>Reconnect<br> now<br><br><br>What happened?<br><br><br>You might have changed your password on Google or changed your Google privacy settings in a way that broke the connection. When you reconnect to Google, your connection settings will<br> be restored.<br><br><br>Thanks for using your Microsoft account to bring the people who matter most together in one place. You can change your connection settings anytime and find more ways to connect athttps://profile.live.com/services.<br><br><br>See you online,<br><br><br>The Microsoft team<br><br><br><br><br><br><br><br><br>It is getting old.

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