Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

***Post moved by the moderator to the appropriate forum topic.***

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-07-18T11:04:44+00:00

    Hi Mike, 

    I understand that you are having the same issue about as the same author of this thread. I will be glad to help you. 

    We are currently experiencing issues with the People page. We are currently working for this issue to be fixed. Please check the status of your server by going to this link to gather updates about your issue.

    Let us know if you have more questions. 

    Thank you.

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  2. Anonymous
    2014-07-18T02:20:43+00:00

    I'm having this issue too. It seemed to just started happening about a month ago. Now it happens all the time and nothing permanently stops it from happening. I've reconnected, completely disconnected, but nothing works. It seems like Google changed something, but didn't tell anyone. Are there any other solutions? Can one of the MS moderators check into changes that Google may have made that would affect the MS service?

    Thanks,

    Mike

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  3. Anonymous
    2014-07-16T20:00:57+00:00

    You forgot to your printscreen for hide your e-mail.. or use the private session

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  4. Anonymous
    2014-07-16T19:49:30+00:00

    Hi RodolphoFreire,

    Welcome to Microsoft Community. We will assist you with your concern about reconnecting to Google.

    Kindly provide us a screenshot and your affected email address so we could better picture out your concern. Please attach it to the secure private section. For further instructions on how to get a screenshot, kindly click on the link below:

    For Vista/Windows 7

    **Use Snipping Tool to capture screen shots**

    For Windows 8

    **Use Snipping Tool to capture screen shots**

    For Mac Computers: Kindly refer to your computer’s help directory

    You can post the needed information on the private message that I've provided***.  Private message tab*** is located at the top of your post.  Please make sure that you're signed in to this forum to view the link.

    We will wait for your response. Your cooperation and understanding is highly appreciated.

    Thanks!

    Below you will see a screen shot of the message I have been receiving all morning...about every ten minutes....after I go through the reconnect process (for about 7 times now). I updated the feeds to my Google calendar last night...including my outlook information in anticipation of Google calendar no longer syncing to Hotmail/Outlook calendar. The feed seems to the Google calendar seems to be working...but now I get this message.

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  5. Anonymous
    2014-07-16T11:49:59+00:00

    Thank you Carissa_J for your feedback.

    Even if the feedback is not satisfatory we need to know what is happening.

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