Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

***Post moved by the moderator to the appropriate forum topic.***

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-08-01T23:04:06+00:00

    So I've sent you the information you requested and monitored this thread for a few weeks and don't see any answers forthcoming. I just received another disconnect notice, and suspect that the underlying issue is also causing me problems with my email deliverability. Is there any idea of an ETA for a root cause explanation if not a fix?

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  2. Anonymous
    2014-07-30T18:01:01+00:00

    I am having the same problem since last week as well. I read all this thread, and MS support folks keep asking for screenshots and validate the email legitimacy as it were an user's problem.

    It is clearly an issue with the integration with Outlook.COM and Google.COM.

    Either say it is not supported anymore, or fix it.

    Thanks.

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  3. Anonymous
    2014-07-27T23:17:09+00:00

    Hi Rodolpho,

    Thank you for getting back to us and for giving us additional information.

    Please be informed that your issue is still currently forwarded to our support specialist for investigation. We will update you through this thread once we got a word from.

    We appreciate your time and patience.

    Thanks!

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  4. Anonymous
    2014-07-27T23:11:52+00:00

    Hi bradley_a,

    Welcome to Microsoft Community and thank you for the information you have provided.

    For us to further investigate your issue, please provide us the information asked by Rumah_D dated on July 24, 2104. I have created a private message area for you where you can post the necessary information. To view it, please sign in using a Microsoft account and click Private Messages tab across All Replies.

    If you have further question, please let us know.

    Thanks!

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  5. Anonymous
    2014-07-27T22:53:39+00:00

    Hi Kamil K.,

    Welcome to Microsoft Community!

    For us to better investigate your issue, please provide us he information asked by Rumah_D dated on July 24, 2014. I have created a private message for you where you can post the needed information. To view it, please sign in using a Microsoft account and click Private Messages tab across All Replies.

    We will be waiting for your response.

    Thanks!

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