Recurring email "Reconnect to Google"

Hi BrianHaines,

Welcome to Microsoft Community. Let us help you on your concern.

I'm sorry to hear you're also experiencing this issue. Please provide answers to the following to help us investigate your case:

• Where did you reconfigure your Gmail account from your Outlook.com account? Did you do it on the web or were you using a mobile device?
• Did you make sure that two-step verification is disabled on your Gmail account?
• What are the exact steps on how you removed and re-added your Gmail account to your Outlook.com account?

We're looking forward to your reply.

Thanks,

Rhyan

Hi Kamil,

Thank you for the information. Please be advised that we could not proceed to the next step if we haven't exhausted all possible troubleshooting including removing Gmail from your account and reconnecting it (through the web, not using mobile). We understand that you're uncomfortable doing that troubleshooting but we need as much information as we could gather including results from initial, troubleshooting steps to narrow down the cause of the problem.

Please try the suggested step and inform us of what you'll find.

Thanks,

Rhyan

After dealing with this for months, the best I have gotten is to go for a week without getting this email. I have decided it is best just to remove my google account from microsoft all together. Just like two children, it is probably for the best if they don't play together.

I get about 3 emails about reconnecting a week. It is constantly giving me grief and I have removed completely the connection and reinitiated it. Immediately I get an email that it connected and then a reconnect.

I guess they don't know yet what the issue is and are just collecting the data from users to figure out what is going on. The data they're collecting contains personal information so they do that privately.