Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

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  1. Anonymous
    2014-09-03T05:18:16+00:00

    I am likewise having the same issue.  I have disconnected and reconnected but the emails keep coming.

    They are legitimate Microsoft emails and link to the area where I can manage all accounts linked to my Microsoft account.

    I have received these emails on:

    7/16 (twice), 7/18, 8/3, 8/9, 8/13, 8/29 (twice), 9/2

    Sometimes I just attempt to reconnect, others I disconnect/reconnect but the results ultimately are the same.  It loses connection.

    I do use multiple Windows PC's, a Surface RT, and a Windows Phone 8 which all connect to this Hotmail account.

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  2. Anonymous
    2014-09-02T23:49:40+00:00

    I have been having this problem as well, for over a year. Extremely annoying. I have tried many times to disconnect my Google account and then reconnect it. It seems to work for about a month, but then the emails begin to arrive again. How long is it going to take Microsoft or anyone to fix this?

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  3. Anonymous
    2014-09-01T01:12:29+00:00

    I am having the same problem too, for at least 1 month.

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  4. Anonymous
    2014-09-01T01:08:41+00:00

    I started using two factor auth because of this thread -- it was suggested a while back as a possible "solution".

    I'm starting to notice the Reconnect email comes upon using different Windows devices. I've ignored this thread for a while but came now because I just had to authenticate to Google on a Surface and immediately got the email afterward. Previously, I got an email when I opened a Windows 8 calendar app, which can't be hooked up to a Google account but I have shared calendars with my MS account so Google calendars are viewable. Before that, another instance was when I upgraded to WP8.1 on my Lumia. So I'm seeing a pattern of a device/app triggering the email when there's an MS/Google handshake.

    Aside from the two factor suggestion, I haven't heard much in terms of possible solutions but I also haven't heard much in terms of symptoms/triggers either. To me, perhaps that is what can be investigated? Perhaps that's what's really going on in the private messages?

    I notice that too, I said a few pages ago that email about reconnect with google began to appear a few weeks after starting to use windows phone

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  5. Anonymous
    2014-08-31T23:36:41+00:00

    I started using two factor auth because of this thread -- it was suggested a while back as a possible "solution".

    I'm starting to notice the Reconnect email comes upon using different Windows devices. I've ignored this thread for a while but came now because I just had to authenticate to Google on a Surface and immediately got the email afterward. Previously, I got an email when I opened a Windows 8 calendar app, which can't be hooked up to a Google account but I have shared calendars with my MS account so Google calendars are viewable. Before that, another instance was when I upgraded to WP8.1 on my Lumia. So I'm seeing a pattern of a device/app triggering the email when there's an MS/Google handshake.

    Aside from the two factor suggestion, I haven't heard much in terms of possible solutions but I also haven't heard much in terms of symptoms/triggers either. To me, perhaps that is what can be investigated? Perhaps that's what's really going on in the private messages?

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