Recurring email "Reconnect to Google"

Anonymous
2014-06-26T12:30:29+00:00

I am receiving continuos emails from microsoft saying that lost connection to google account, everytime I reconnect after about 10 min microsoft lost connection again and I receive another email.

Is the problem some config in google account or changes in google services?

Is the problem some config in  microsoft account security? 

Note: When reconnecting, the permission asked by google is only offline access.

***Post moved by the moderator to the appropriate forum topic.***

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-07-22T15:27:36+00:00

    Just another person with the same problem.

    I use Windows Live Mail, 2-step verification for both Google and Microsoft, and an app-specific password to IMAP Gmail.

    It's only the Google contacts part that keeps getting disconnected.

    "Reconnect to Google" email several times a week.

    Tried completely revoking connection and recreating to no avail.

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  2. Anonymous
    2014-07-22T13:45:26+00:00

    Same here.  The disconnect as experienced by yours truly is between my

     Microsoft Contacts account and my Google Contacts account.  I've tried everything recommended in

     this thread, including complete disconnect/re-connect and dual validation, with no success - but see my

     more lengthy post above re the effect on otherwise inaccessible Live mail duplicates and more detail.

    I've re-read all the posts again, and it's clear that Microsoft are letting us all

     spin round in circles.  The solutions repeatedly put forward DON'T WORK. Nobody explains what's going on.

     Interoperability between Android (Google) and Windows, as embodied in sync of contacts and calendar is

     broken, and neither Microsoft nor Google seem to care.  

    It seems to me that Microsoft are stringing us along, pretending that there's not a bug.  

    I can only assume that it's corporate policy to leave the disfunction in place, so as to try to lock users in.

    We'll, I'm not the only dinosaur around from the IBM-dominated mainframe days to have seen all this before.

    Then eventually we got Open Systems, then Open Source, and, eventually a form of Glasnost that broke IBM 

     (and most of the other then dominant mega-vendors).  Well, here we go again.  Looks like we need an independent group with some muscle to bang a few heads together.

    I'd really like to see a set of informed observations from a Moderator with good corporate insight, not just more empathy and advice to try what we know doesn't work.

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  3. Anonymous
    2014-07-22T13:43:23+00:00

    Alright, add me t the list

    Got the bug as well

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  4. Anonymous
    2014-07-22T00:09:23+00:00

    I think the problem is related with People App for Win8.1

    I try use the app today and it is asking for Offline Access...

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  5. Anonymous
    2014-07-21T20:51:51+00:00

    Hi SnailShell!

    I welcome you to Microsoft Community Support.

    I understand that you're having issues connecting your Microsoft account to Gmail.

    Don't worry as we're here to help you on your issue.

    I strongly suggest that you use Google's two-step verification feature combined with an app password for Outlook:

    Google has information on 2-step verification and app passwords here:

      https://support.google.com/accounts/answer/180744?hl=en

        https://support.google.com/accounts/answer/185833?hl=en&topic=2784804&ctx=topic

        While you are at it, using two-step verification for your Microsoft Account  is a good idea too!

        http://windows.microsoft.com/en-us/windows/two-step-verification-faq

    After doing the steps I provided and your issue would still persist, please don't hesitate to contact us back.

    Thank you and take care!

    I don't have gmail with outlook, i have linked contacts for web messager, this is not working... and 2 step verification don't change anything because this linking use OAuth

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