I cannot open attachments in Outlook on my Android browser. Is this a known issue and is it being addressed?

Anonymous
2013-03-08T13:31:18+00:00

Today, my Hotmail account was upgraded to Outlook.  I lost the ability to open attachments accessing outlook on my Android browser on my Motorola Razr smartphone.  When I try opening attachments such as pics and docs I get an error message.  Is this issue being addressed to be fixed?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2016-02-23T15:35:55+00:00

    I'm having this problem with the Outlook App on Android. When I try to download an attachment, it appears to download, but  the file does not then appear in the Downloads folder. I don't have this problem with my gmail account.

    This has been happening since I started using the app a few months ago, despite the app updating at least once. Seems to me lots of people are having similar issues with attachments.

    Sort it out, for goodness sake!

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  3. Anonymous
    2016-04-12T19:13:44+00:00

    Hi Art,

    Thanks for this. I must admit that since the March 28 update, it is a lot easier to use now.

    Seems as if MS is listening! Thanks guys!

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