I cannot open attachments in Outlook on my Android browser. Is this a known issue and is it being addressed?

Anonymous
2013-03-08T13:31:18+00:00

Today, my Hotmail account was upgraded to Outlook.  I lost the ability to open attachments accessing outlook on my Android browser on my Motorola Razr smartphone.  When I try opening attachments such as pics and docs I get an error message.  Is this issue being addressed to be fixed?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2015-11-05T15:11:18+00:00

    hi,

    i am pravin mohite,

    Regular user of hotmail account,

    i using my account through pc & mobile,

    but since few weeks i am having trouble to download the attachments from my mails,

    this problem occurring only on my mobile device which has outlook android app,

    but i am able to download the same attachment through PC.

    So please help us to solve this error !!!

    Waiting for your reply !!

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  2. Anonymous
    2015-11-01T22:20:23+00:00

    I am having this problem as well.  It's inane that there is no solution posted here.

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  3. Anonymous
    2015-10-31T05:27:39+00:00

    I cannot open attachments in Outlook hotmail app while downloading i got error failed to download and download error.

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  4. Anonymous
    2015-10-26T11:47:11+00:00

    26/10/2015 - same issue. I cannot download photo attachments in my Outlook app on my Samsung Galaxy with Android. No problems on the PC. On my phone I can see the photos in the email but no about of clicking or searching around is coming up with a way of downloading them. This issue seems to have been around for a while - is anyone going to resolve it?

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  5. Anonymous
    2015-07-16T02:18:02+00:00

    Same here, just found this as well. Didn't know you couldn't download images attached to an email to Android phone, what a royal pain!! Cannot something be done about this, what rotten service!

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