How do I delete Outlook and go back to Hotmail?

Anonymous
2012-12-08T06:20:31+00:00

I hate Outlook. I have 2 hotmail email accounts. It was rather tricky how Outlook suddenly took over my hotmail first hotmail email acct. I was signing in and clicked something and bam, hotmail quickly went away and a few seconds later Outlook took over. I didn't like it but couldn't find a way to change it back to hotmail. So I've been dealing with it for a couple of weeks (and not liking it at all).

Then tonight as I was signing in to my other hotmail acct, wow same thing happened, suddenly without any clear warning Outlook took over my second hotmail acct. I am bloody mad about this. They sent me an email just after they captured my hotmail accts. The email has 4 or 5 things in a list, like getting acquainted with Outlook type stuff. The first items have links associated with them so it is easy to go learn all about Outlook. The last thing on the list says something like "let us know what you think about Outlook, go to "Options" and choose "feedback". It's late and I searched all over for a place to find "Options" and could not find it anywhere. 

 I HATE Outlook. This was SO tricky getting me into this. There was no link option to confirm or any explanation. I was just signing in and click my usual stuff to start checking email and then captured my Outlook. Sorry to be so mad about this or expressing it to you. I just hate computer trickery like this. Something flashed so fast there was no time to read it and no time to understand or decide what to do, it was decided for me. I would greatly appreciate it if anyone could tell me how to change it back to hotmail without closing email accts. If not, I will just close my decade old hotmail accts and go g-mail acct. Thanks in advance for your help.

Outlook | Web | Outlook.com | Settings

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Anonymous
2012-12-11T04:14:28+00:00

Hi,

I apologize for the inconvenience that this issue has caused you. You may try to switch back your account to Hotmail interface by clicking on the cog icon located at the upper right of the page and select Switch back to Hotmail. If this option is not available on your account, it is not possible to switch to the old interface.

Please be informed that all Hotmail users will be upgraded to Outlook.com and plans were shared when Outlook.com preview was launched.  To ensure a smooth transition for all Hotmail customers, the upgrade will be gradual. This is the start of that upgrade process.

Thanks!

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Anonymous
2013-03-08T06:54:16+00:00

Hi Everyone,

I understand that the upgrade to the new Outlook.com User Interface from the Old Hotmail User Interface is a root of concern for most of you.

I would like to inform you that Microsoft is upgrading its systems in order to serve everyone better. The new Outlook.com UI is the upgrade for the email system and it has a similar user interface with Windows 8. In order to cope up with the neverending changes and upgrades in the cyberworld, Microsoft is inclined to upgrade the user interface of its email service.

We also appreciate all of the feedback that has been provided in this thread. As previously provided by the other moderators, you can provide us feedback via this link:

Feedback for Outlook.com

For customers who have other issues, I encourage you to post your questions or you can also view the FAQs (Frequently Asked Questions) for Outlook.com and Self-Help Articles and Top Issues Resolutions via these links:

--> Self-help articles for Hotmail, Calendar, and Windows Live Mail

--> Top issues – resolutions directory for Hotmail, Calendar and Mail

--> FAQs for Outlook.com

I will now be locking this thread.

Thank you.

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  1. Anonymous
    2013-02-25T13:19:24+00:00

    Hi everyone,

    I understand that you are having difficulties navigating on Outlook.com interface. But as what previously stated by the moderators, all Hotmail users will soon be upgraded to Outlook.com interface. The launch of Outlook.com preview gave everyone an opportunity to learn together as we roll out and scale this new service.

    If you are having issues on viewing your emails like the page seem to freeze and you can't click on anything, one of the possible reasons is you are experiencing browser issue. I recommend that you optimize your browser, clear browser's cache and a temporary internet file to make sure that your browser’s setting doesn’t contribute to your issue. Kindly see the instructions on the article below:

    How to Optimize Internet Browser

    Also, it is possible that you have add ons installed on your browser that can block Outlook.com to run the way it should. You can visit this article for additional information. However, if you are using a different browser other than Internet Explorer, I would suggest that you visit you browser support web page to get proper instructions on how to manage the add ons on your browser.

    Should you need further assistance, do not hesitate to respond to this post.

    Thank you.

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  2. Anonymous
    2013-02-22T20:31:15+00:00

    My problem is that I run Firefox and when I attempted to switch from Hotmail to Outlook I was prompted to upgrade my Firefox. I did upgrade to 19.0 but Outlook will still only let me use the "mobile" version on screen and continues to tell me to upgrade my Firefox. Is this just Microsoft's way to try to force me to run Explorer? How do I either get my old hotmail back or get the real outlook to come up?

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  3. Anonymous
    2013-02-22T18:58:31+00:00

    I just got a reply on my personal e-mail for something that someone else posted, wow even this site is screwed up!!!

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