How do I merge my Live.com and outlook.com account into one

Anonymous
2012-07-31T19:23:27+00:00

I have a windows Live ID and just signed up for a new outlook.com account.  I'd like to move/merge my Live.com into the Outlook.com account, but I just see am option to add another email account or Link anither account.

All this does is create two seperate identities to switch back and forth.  If Outlook.com is the new way things are going then I'd want to just manage the one address.  Can't lose emails, calender, contacts already in Live ID account.  Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2012-08-22T17:41:25+00:00

Please try the tick mentioned here

http://answers.microsoft.com/en-us/windowslive/forum/mail-signin/i-created-a-new-outlookcom-email-address-instead/cd917beb-e9aa-4d83-8732-fcffad0a3695

Use two browsers, [this procedure has risk of losing your id and is not officially supported procedure]

Browser 1

  1. Login to hotmail/msn/live (where you want to grab)
  2. Go to renames page or alias (whichever you like)
  3. Type in outlook.com address that you want to transfer (do not accept yet)

Now you're ready to grab it

Browser 2

  1. Login with your outlook address (that you want to grab)
  2. Rename this account to your gmail account (this will change your @outlook.com to alias)
  3. Login with gmail, confirm through verification mail
  4. Go to accounts page and close the account (enter password)

This is will drop your alias and make it available for a grab

Browser 1

4.  Try grab, if it says already in use. Hit it again. It takes few seconds to release the ID.

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  1. Anonymous
    2013-01-26T16:57:24+00:00

    Hi at3388,

    Have you tried using a different browser to access your email account? Can you try logging in using http://login.live.com? Please check if you're receiving the same error message.

    Thanks!

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  2. Anonymous
    2013-02-05T13:40:09+00:00

    This issue is still not resolved, and my original posting has been marked answered, it is not answered, I want my account back! It still shows it linked to my outlook email address, even though during the renaming process it was supposed to become an alias. Secondly, I was going to help a family member rename their account and now when I go to options it is not there. But if I go to account settings, and underneath their name there is a hyper link to rename the account (hotmail to outlook). Yet when I click on it, it says can not rename the account because it is associate with a Microsoft account.

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  3. Anonymous
    2013-02-07T21:15:48+00:00

    Hi osuindie07,

    We apologize for the delayed response.

    We've escalated your concern to a higher support group. We'll be giving you a reply as soon as they're done with the resolution. Please continue checking back for updates.

    Regarding your issue about renaming, please be informed that the Rename feature is currently not available. The Engineering team is aware of the problem and working to fix it. At this time, we don’t have a date when the feature will be restored. Thank you for your patience.

    Thank you!

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  4. Anonymous
    2013-10-19T21:00:35+00:00

    Any updates? It's in Microsoft's best interest that users merge and consolidate account to decrease their own support issues.

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