How do I merge my Live.com and outlook.com account into one

Anonymous

I have a windows Live ID and just signed up for a new outlook.com account. I'd like to move/merge my Live.com into the Outlook.com account, but I just see am option to add another email account or Link anither account.

All this does is create two seperate identities to switch back and forth. If Outlook.com is the new way things are going then I'd want to just manage the one address. Can't lose emails, calender, contacts already in Live ID account. Thanks

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Please try the tick mentioned here

http://answers.microsoft.com/en-us/windowslive/forum/mail-signin/i-created-a-new-outlookcom-email-address-instead/cd917beb-e9aa-4d83-8732-fcffad0a3695

Use two browsers, [this procedure has risk of losing your id and is not officially supported procedure]

Browser 1

Login to hotmail/msn/live (where you want to grab)
Go to renames page or alias (whichever you like)
Type in outlook.com address that you want to transfer (do not accept yet)

Now you're ready to grab it

Browser 2

Login with your outlook address (that you want to grab)
Rename this account to your gmail account (this will change your @outlook.com to alias)
Login with gmail, confirm through verification mail
Go to accounts page and close the account (enter password)

This is will drop your alias and make it available for a grab

Browser 1

4. Try grab, if it says already in use. Hit it again. It takes few seconds to release the ID.

0 comments

52 additional answers

Anonymous

2013-01-19T04:48:58+00:00

Hi osuindie07,

Please be advised that the issue has already been forwarded to our Escalation team for further investigation. We will get back to you as soon as we have a resolution or if we need more information.

Your patience is highly appreciated.

Thank you.
Was this answer helpful?

0 comments No comments
Anonymous

2013-01-21T22:04:14+00:00

This has been a number of months since the original problem. The ability to create alias, and the limit to 5 changes/creation needs to be reset, perhaps then it will allow my old hotmail address that is receiving messages to become an alias under my new outlook renamed account.
Was this answer helpful?

0 comments No comments
Anonymous

2013-01-24T00:13:32+00:00

Hi,

I apologize for the inconvenience this issue has caused you. Your issue is still under investigation, we will update you once we receive a response from our Escalation team.

Thank you.
Was this answer helpful?

0 comments No comments
Anonymous

2013-01-25T21:56:08+00:00

I cannot access the link to outlook.com (I have a live.co.uk email address) but for some reason WINDOWS live opens in my start up screen/ desktop (I have windows 8 which is really confusing me!)

Trying to get onto the site all I can do is change password (fine) but then when I try to access blu002.mail.live.com it tells me it is not a trusted site - continuing to it gives an error message "you are not authorised to access this site" !!!

But as I say, opening windows live from start up screen WORKS.

I didn't know I still had windows live as it asked me to upgrade free when I loaded windows 8..... why can I access emails one day using the blu002.mail.live.com link - but not today which will not allow access to the site but WILL allow me top see emails in windows live mail...

Why cant there just be ONE option instead of all these different live mail, hot mail, outlook etc. choices with Microsoft - it really bugs me! When I had windows xp things worked OK.

Cheers
Was this answer helpful?

0 comments No comments