How do I merge my Live.com and outlook.com account into one

Anonymous
2012-07-31T19:23:27+00:00

I have a windows Live ID and just signed up for a new outlook.com account.  I'd like to move/merge my Live.com into the Outlook.com account, but I just see am option to add another email account or Link anither account.

All this does is create two seperate identities to switch back and forth.  If Outlook.com is the new way things are going then I'd want to just manage the one address.  Can't lose emails, calender, contacts already in Live ID account.  Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2012-08-22T17:41:25+00:00

Please try the tick mentioned here

http://answers.microsoft.com/en-us/windowslive/forum/mail-signin/i-created-a-new-outlookcom-email-address-instead/cd917beb-e9aa-4d83-8732-fcffad0a3695

Use two browsers, [this procedure has risk of losing your id and is not officially supported procedure]

Browser 1

  1. Login to hotmail/msn/live (where you want to grab)
  2. Go to renames page or alias (whichever you like)
  3. Type in outlook.com address that you want to transfer (do not accept yet)

Now you're ready to grab it

Browser 2

  1. Login with your outlook address (that you want to grab)
  2. Rename this account to your gmail account (this will change your @outlook.com to alias)
  3. Login with gmail, confirm through verification mail
  4. Go to accounts page and close the account (enter password)

This is will drop your alias and make it available for a grab

Browser 1

4.  Try grab, if it says already in use. Hit it again. It takes few seconds to release the ID.

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  1. Anonymous
    2012-12-12T13:20:32+00:00

    Hi,

    As of today your issue is still under investigation by our escalation team. Please be patient as we work on your concern. Details will be relayed to you once investigation is done.

    Thanks!

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  2. Anonymous
    2012-12-10T13:21:10+00:00

    Has there been any progress on my issue? I still dont have access to my old email, even though it should have been an alias. I have emails going to it, and I can no longer log into it individually. Can I get it to sort email to my new email inbox, my new outlook address (I renamed the account)

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  3. Anonymous
    2012-12-07T00:55:49+00:00

    Hi osuindie07,

    I have escalated this issue to a higher support group. An expert will look into the details of your issue and will let us know if he needs additional details from you or he has found a resolution. I suggest that you continue monitoring this page for the progress of the investigation.

    Patience is highly appreciated.

    Thanks.

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  4. Anonymous
    2012-12-06T00:29:29+00:00

    I renamed my Hotmail account to an outlook account. But for some reason it did not give me a chance create a folder for my old email not alias.

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