I've lost ALL of my contacts in Outlook.

To be exact, Microsoft Outlook Moderators, you "restored" only 2 of the 3 I SENT YOU!!  Couldn't even restore the third I sent in??  That's on two of my accounts.

On the third account, they restored 17 (or approx. 50, I'm guessing because, well, I can't count them because they're LOST!!) and 3 of those I sent them, about 10 were old ones.  My husband got about 70,however, more than 1/2 of those I know are ones that have emailed SINCE this began, so they're just copies of what's in the box ALREADY!!

I am just completely sick of this fiasco....  If someone can restore PART of them in 4 DAYS on the other thread, then someone HERE can get them all and get in right in LESS THAN 4 WEEKS!

Well, on another thread someone "restored" my "deleted" contacts... Oh, wait, NO!  They told me about the ones I told THEM about!  My goodness, gracious, how stupid can you people act??  Or how stupid do you think WE are????

I want ALL of my contacts back, not just the ones I deleted a long time ago, and the ones I told YOU about!!  UGH, Double UGH!!!

Please, for crying outloud, get it right!!!!!   You got MORE of my husband's than mine and MY accounts are the ones I FIRST complained about!  Good grief, this just sssss.............tinks!

Hi Allison,

Thank you for getting back to us.

First of all, we sincerely apologize for any inconvenience that this issue may have caused you.

Please be informed that

this is currently under investigation and we’re still gathering information to know the possible causes of the issue. We will update this thread once we get an update regarding this matter.

Your cooperation and understanding is highly appreciated on this matter.

Sharisa,

If it comes to that, I will let you know!  I've searched all over the internet for this story and it is non-existent on MSN and CNN (except one iReporter blurb.)  Funny that no one seems to have picked up on this story.  Maybe large businesses weren't effected?  Or they're affiliated?  Who knows.

Anyway, I noticed on another thread they're still replying with the:  'We're sorry.  We need to investigate the cause of this and need your effected emails, etc..... We're trying to determine the cause...' line.  This has been going on since at least April (see the first entry on this thread) - and they still rolled out this forced update / change to Outlook, knowing full well there was a problem.  Irresponsible at best.

I'll keep in touch here.

Allison

I totally hear you and I think it's disgusting. They send a private message and it shows up like 7 times in your email inbox why? SO that it looks like they are trying to reach you?? It is the most nonsense. I think because they are being held to the fire to respond and not lie. It's why I post what I do in a private message here because they BOLDLY lie change stories and blame you for anything and everything. They had 9 different reasons why it was my fault. I mean I have never seen such garbage. They closed this forum because their lies are being exposed and that they are misleading and send you in a circle with no thought to the impact to the user. No help at all. If you do I will gladly join you in making a formal complaint. I was never advised that this thread would be disconnected. That is a first for me. I have started a new email address with Google because this is disgraceful lying and placing blame.

Sharisa