someone DOES have the same hotmail email address as me, this is a security issue

Anonymous
2013-10-17T10:11:46+00:00

hi, someone definitely has the same Hotmail email address as me. I have had this address for years. then a few months ago I started receiving information from ebay that was meant for this person. I contacted ebay and they asked this person to change her email which she must of done because I do not receive mail from ebay that's is not intended for me now.  yesterday I received a email from a energy company with this persons name and and energy account  number. I am worried she may be receiving my emails and this may be a security issue? what should I do please.?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2014-09-22T19:23:22+00:00

    Use a rule to delete all messages with "[Paypal]" in the subject.  It appears someone attempted to create a Paypal account but accidentally used your address instead of his or her own.

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  2. Anonymous
    2014-09-23T17:51:34+00:00

    Thanks Brian, I have done that but it does not solve the problem of someone having and using the exact same email address as me, and keeps sending me emails using my email address. I would love Microsoft to get back to me, and see what they can tell me or do?

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  3. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2014-09-23T18:14:31+00:00

    There's nothing you or Microsoft can do.  Someone outside of anyone's control has mistyped their address and used yours accidentally.  You can't stop someone from mistyping an address.  For example, someone could have the address ******@hotmail.co.uk but when trying to sign up for Paypal, they enter ******@hotmail.com instead, with the latter being your address by mistake.  It could have also been something simply like the difference between ******@outlook.com and ******@outlook.com.  In other words, it was just a typo on the other system, not two identical addresses on Hotmail/Outlook.com.  How would prevent that?  How could anyone?

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  4. Anonymous
    2014-09-23T18:45:44+00:00

    I read again what I put, I cant see where I put someone is using a similar email to mine. I defiantly put someone is using THE EXACT SAME EMAL ADDRESS AS MINE.

    I do not think you are reading what I put.

    It has nothing to do with paypal. or someone miss typing a similar email address as mine. It is about someone using the exact same email address as mine.

    Lets say for arguments sake MY email is email address is removed for privacy.

    When I try to block it, it says "you cant block your own email address".

    It does not say "you cant block a mistyped email address.

    or "you cant block an email address similar to yours"

    it says "you cant block your  OWN email address".

    So yes, I do believe Microsoft can help. And not out of someones control

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  5. Anonymous
    2014-09-23T19:14:18+00:00

    Hi hubba_bubba62,

    We may need additional information to investigate your case. Please refer to my private message, take note that you need to login to view the private tab.

    Thank you.

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