someone DOES have the same hotmail email address as me, this is a security issue

Anonymous
2013-10-17T10:11:46+00:00

hi, someone definitely has the same Hotmail email address as me. I have had this address for years. then a few months ago I started receiving information from ebay that was meant for this person. I contacted ebay and they asked this person to change her email which she must of done because I do not receive mail from ebay that's is not intended for me now.  yesterday I received a email from a energy company with this persons name and and energy account  number. I am worried she may be receiving my emails and this may be a security issue? what should I do please.?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2014-06-20T22:08:50+00:00

    Hi saffroncairns,

    Welcome to Microsoft Community. I understand that you suspect that your account might have the same email address. Please be informed that each account is unique and our system would not allow to create a duplicate email. To ensure that your account is secured, please try to update your password and reset information by gollowing the steps on this **link**.

    If you still encounter this issue, you can try to create a message rule to filter those messages. You may refer to these steps:

    1. Sign in your account and go to your Inbox.
    2. Click the cog icon located at the upper right of the page and select More mail settings.
    3. Under Customizing Outlook, click Rules for sorting new messages.
    4. Follow the on screen instructions.

    If you need further assistance, please let us know.

    Thanks!

    I have a similar problem. I have hundreds of emails, in Portuguese, meant for a person in Brazil. She has signed up for Facebook and Twitter and other websites using this email, and somehow she is able to respond to the messages send by these websites when you sign up. I have changed my email address multiple times, but the emails continue. I have used Google Translate to read some messages and I did just today find a link in a message to tell Twitter that my email address should not be associated with the account (I can't find anything like that from Facebook, where I can't seem to find any way to report this improper use of my email).

    Laurie Swenson

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  2. Anonymous
    2014-06-20T22:48:42+00:00

    Laurie, there a few explanations for these emails, but if your concern is that someone else is accessing your email account, put your mind at ease by following the steps mentioned earlier to change your password.

    You can also check information about recent access to your account here: https://account.live.com/Activity

    Is the "To" address on the email your email address? If not, there may be some forwarding rules set up.

    Another option is to follow the Facebook "unsubscribe" link to turn those notifications off.

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  3. Anonymous
    2014-06-23T22:02:33+00:00

    I also had this problem. He had my Facebook page and was using my email address. I got back into my account and deleted all his friends, turned off everything associated with him, sent a message to his friends that the account was illegal, and locked it down so that only I could access anything. I also have not used the account for a while just to make sure.

    Changing passwords did nothing to stop the guy even in Facebook.

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  4. Anonymous
    2014-08-08T06:14:25+00:00

    what you saying is incorrect.  I have my Hotmail account for years and about two years ago someone has the exact same email address as me, so far I was getting his bank statement, and I was complaining to his bank and also to his girlfriend, asking her to tell the person to change his email address, but no reply from anybody. Now his using the same email address for his Facebook.

    So please don't say it's not possible.

    What I think is possible, that no action going to be taken from Microsoft to correct the situation.

    Attila

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    10+ people found this answer helpful.
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  5. Anonymous
    2014-08-08T06:54:09+00:00

    I thought that was what I was saying. How is it possible?

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